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Zempler Bank (formerly Cashplus): Current accounts reviews

Name: Current accounts
Rating: 4.85 (7185 reviews)

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4.85

Based on 7,185 reviews, last reviewed 12th Jun 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Excellent service and ontime resolution to the query Excellent service and ontime resolution to the query Reviewed on: 12th June 2025

Latest lowest rating:

1

Worst of them all Insane charges, poor customer support, how are they even in this award Reviewed on: 9th April 2025

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

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Zempler Bank (formerly Cashplus) Current accounts reviews (7185)

Nice and easy

I've been with Cashplus for a few years now, on a recommendation, and it's been great. Communication is extremely good. Nice and simple app. Thoroughly recommend. Reviewed on: 25th March 2021

Very happy with Cashplus bank.

Great customer service. They have helped me get my credit rating up.. Reviewed on: 25th March 2021

Put me in the red because i had 18p in my account

1.99 fee for having 18p in my account which puts me in the red. Scandal Reviewed on: 25th March 2021

Cashplus is great !!

Been using cashplus for about a month now and it’s been great so far . I will highly recommend . Reviewed on: 25th March 2021

Great bank

Just love the easy way to bank with Casplus. Reviewed on: 24th March 2021

Good band for ever

Very easy online banking and easy deposit from post office , Perfect personal And business account Reviewed on: 24th March 2021

They are Very Helpful and Understanding

I had not used for sometime, due to bad health, when i realised i had the Account they helped me with great patience to gain access to my account.. They where very helpful and understanding. Reviewed on: 24th March 2021

Very useful, no-fuss service

I've been with CashPlus from almost the beginning. Their service has been very useful for online purchases where, if there were a security breach, the liability would be limited to the meagre balance in the account and no more. I've managed (at least so far) to protect my normal credit card and bank account from hackers. The fixed payment of under £6 a month is a reasonable price for a little peace of mind. Thank you CashPlus! Reviewed on: 24th March 2021

No hesitation in recommending!

I have been with Cashplus quite a few years now, and firstly as a prepaid Mastercard. I have used my card not only in the United Kingdom, but in many countries throughout the world.....both at point of sale/delivery, and ATM's. I can honestly say that I've never had a single problem of any kind, nor in any aspect. In fact, the only 'problem' I ever had was once in loading funds....and it was entirely, and completely, my own error!!! One phone call to Cashplus customer service to explain my error, and they had it fixed almost immediately. I would have no hestitation whatsoever in recommending Cashplus to anyone. In my opinion, and experience, they are absolutely superb in every aspect. Reviewed on: 24th March 2021

Quick and easy!

Everything is convenient, fast and easy to manage and use! Reviewed on: 24th March 2021

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