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Zempler Bank (formerly Cashplus): Current accounts reviews

Name: Current accounts
Rating: 4.85 (7185 reviews)

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4.85

Based on 7,185 reviews, last reviewed 12th Jun 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Excellent service and ontime resolution to the query Excellent service and ontime resolution to the query Reviewed on: 12th June 2025

Latest lowest rating:

1

Worst of them all Insane charges, poor customer support, how are they even in this award Reviewed on: 9th April 2025

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

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Zempler Bank (formerly Cashplus) Current accounts reviews (7185)

Ease of use

Just helpful and easy to use no drama's Reviewed on: 24th March 2021

Piece of mind

I have been with Cashplus sine they were a PAYG credit card which offered me security as well as improving my credit score! I have always been well informed of offers, opportunities to improve my credit score and whether my account needed topping up - a perfect bank if you are looking for piece of mind and fantastic communication :) Reviewed on: 24th March 2021

They are a young bank and heading in the right direction.

I joined cashplus about three years ago when they just supplied me with a prepay debit card and a credit score building loan. they gave me all the advice and tools to rebuild my credit score which has improved since I joined them. since then they turned into a bank and moved me onto a basic current account which I use now. everything they have done for me has been positive and helped me no end to rebuild my financial status. since they became a bank I've had no problems and can see they are moving up in the banking world and as a customer I am more than happy to be with them in their journey. all good Reviewed on: 24th March 2021

Easy and convenient online Banking

My experience of Cashpluse Bank has been all good . The process of opening the account went through quickly and problem free. Their app is the best Banking tool I have ever used. Also feel my money is secure using Cashpluse's Banking app Reviewed on: 24th March 2021

Excellent

I use cash plus . It's very easy in use. I had no difficulty to use in Reviewed on: 24th March 2021

Card always works

I’ve used this card all around the world and where others have let me down I tried cashplus card and it got me out of trouble Fantastic relief Reviewed on: 24th March 2021

Great service

Happy to recommend delighted to find a bank that offers a simple service with no costs Reviewed on: 24th March 2021

Many years a customer

No problems, including when my card was stolen and all the money spent. Reimbursed in full with the minimum of fuss. Reviewed on: 24th March 2021

The future of banking

Easy to use no problems at all fast and fair Reviewed on: 24th March 2021

Good

Always had amazing customer service and no problems!! Couldn’t recommend them anymore. Reviewed on: 24th March 2021

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