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Zempler Bank (formerly Cashplus): Current accounts reviews

4.85
Based on 7,185 reviews, last reviewed 12th Jun 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent service and ontime resolution to the query Excellent service and ontime resolution to the query Reviewed on: 12th June 2025
NAGAMALLESWARA's avatar
NAGAMALLESWARA

Latest lowest rating:

1

Worst of them all Insane charges, poor customer support, how are they even in this award Reviewed on: 9th April 2025
Patrick's avatar
Patrick

About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

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Zempler Bank (formerly Cashplus) Current accounts reviews (7185)

Cashplus service

5
Excellent bank and service , have no complaints about this company. Can’t do enough for you. Reviewed on: 24th March 2021

Helpful

5
Very helpful and simple to use as a separate account to save funds for unexpected expenses etc. Reviewed on: 24th March 2021

Present for my Grandson

5
Easy to use great customer services Reviewed on: 24th March 2021

Helped me get back on track with credit score very pleased thanks

5
All good easy app to use 10 out of 10 Reviewed on: 24th March 2021

Simple service easy to use

4
Good bank all in all. Charges are cheap, simple and easy to use app Reviewed on: 24th March 2021

Customer service

5
Whenever I have had to call Cashplus they have always given me excellent customer service and I would highly recommend them. Reviewed on: 24th March 2021

I have no problems with cashplus at all

5
Always very helpful and understanding Reviewed on: 24th March 2021

CashPlus Happy Customer

5
Being a new bank I find them very good. On the couple of occasions I have had to contact them I have found them to be very helpful answering my enquiries. Their staff polite and good telephone manner. Very pleased. Reviewed on: 24th March 2021

No fuss always ready to help

5
Cashplus gave me a lifeline by giving me a bank account when nobody else would they have been excellent there customer service is second to none I would not swap them for all the high street banks in the country I was over the moon when they got their full banking licence fully deserved Reviewed on: 24th March 2021

Great card, and great company

5
I've been a cashplus card holder for many years. Have had very few times that I have had to get in touch with support. All issues were resolved without any hassle. Would recommend Reviewed on: 24th March 2021

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