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Zopa: Personal Loan reviews

4.94
Based on 63,693 reviews, last reviewed 4th Mar 2025
256000% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
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Latest highest rating:

5

simple but effective process a simple application process with good communication at each stage. Felt welcomed and considered at every step Reviewed on: 4th March 2025
Simpsonwashington's avatar
Simpsonwashington

Latest lowest rating:

1

Loan settlement stress... I settled my loan and the payment went through but wasn't allocated to my loan, I had a live chat and was told that it could take up to 10 days to cle... Read more Reviewed on: 28th February 2025
Karen R's avatar
Karen R

About this product

Zopa personal loan reviews on Smart Money People are honest reviews. If you're trying to determine whether this is the right personal loan for you, reading our Zopa personal loan reviews can help you to find out what other people have to say. Smart Money People launched in October 2014 to help people like you to find the best personal loans. If you have used a Zopa personal loan, we'd love you to write a quick review too.

Zopa Personal Loan reviews (63693)

Review of the Zopa, Personal Loan:

Loan settlement stress...

1
I settled my loan and the payment went through but wasn't allocated to my loan, I had a live chat and was told that it could take up to 10 days to clear, I phoned up and explained that I watched it clear on my account but then it wasn't allocated to my loan. I was asked to give it a few days and check again. After a week I phoned again and was put through to a lovely gentleman called Mark who said he didn't understand why no one had allocated it and he got it cleared within a couple of hours so why it didn't happen first time I contacted Zopa I just don't know because it caused me a lot of unnecessary stress and worry Reviewed on: 28th February 2025

Best Personal Loan Provider

5
On boarding was an easy experience, and the app makes it easy to see your balance and repayments. Communication over the phone also readily available Reviewed on: 3rd March 2025

Easy to apply and straightforward

5
Easy to apply and straightforward Reviewed on: 3rd March 2025

Changed my life

5
I have been using Zopa since 2020. They provided car finance to me for 5 years. I had some issues with not being able to pay off my credit cards, Zopa provided me with consolidation loans to pay these off. It’s helped build my credit score and be in a better financial place. Reviewed on: 3rd March 2025

Excellent service from start.

4
Excellent service from start. All your need is explained in simple terms. Reviewed on: 3rd March 2025

Quick easy and value for money.

5
Quick easy and value for money. Would use z0pa again if I needed another loan, would recommend zopa to family and freinds Reviewed on: 3rd March 2025

Great credit card, friendly efficient staff on the e...

5
Great credit card, friendly efficient staff on the end of the phone and an easy to use app Reviewed on: 3rd March 2025

Excellent service

5
I have found Zopa to be straightforward and also keep me updated on my credit score and what services are available for me. Reviewed on: 2nd March 2025

Everything from start to finish was done very quickl...

5
Everything from start to finish was done very quickly and efficient Reviewed on: 2nd March 2025

So easy to apply, highly recommend it

5
So easy to apply, highly recommend it Reviewed on: 2nd March 2025

Easy to apply and easy to use app

5
Easy to use app which keeps all info and payment in one place. I love how I get a notification just before each payment is due as it help with my budgeting. Super easy to apply and manage the loan account, including making extra payments Reviewed on: 2nd March 2025

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