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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.94 (65248 reviews)

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4.94

Based on 65,248 reviews, last reviewed 25th Jul 2025

98% decrease in 5 star reviews

in the past 90 days

83% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Good card more helpful and good customer service Good card more helpful and good customer service Reviewed on: 25th July 2025

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65248)

To get a personal loan from Zopa.

Painless, prompt and customer-friendly...... Reviewed on: 11th April 2024

Very straight forward process.

Very straight forward process. Quick response and money required in my account within minutes of completing documentation. Reviewed on: 11th April 2024

Very easy to deal with.

Very easy to deal with. Excellent on line service. Application is so easy. Thanks again Zopa!! Reviewed on: 11th April 2024

Customer satisfaction guaranteed

Applying for help was simple and straight-forward, very customer friendly and the support continued after the loan was approved. Reviewed on: 11th April 2024

Very prompt and easy service.

Very prompt and easy service. App is easy to use and very clear. Competitive rates. Very clear details of how to maintain your account. Reviewed on: 11th April 2024

Quick and efficient thank you for your services.

Quick and efficient thank you for your services. Reviewed on: 11th April 2024

Zipa have been awesome!

Zipa have been awesome! Great product, great support, great organisation! Enough said!! Reviewed on: 11th April 2024

Really easy to deal with.

Really easy to deal with. Clear online processes during initial stages and servicing thereafter. Reviewed on: 11th April 2024

Fantastic Provider, everything is so easy and great

So easy to get what was needed, they are the best provider I have ever had so quick no messing with them like others :) Reviewed on: 11th April 2024

Brill service

Got a loan a couple of years ago, still paying it off at present, never had issues, the app is so easy to work out and you can find everything you need on there. The APR at the time was spot on as well. Quick and easy to get. Reviewed on: 11th April 2024

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