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Zopa: Personal Loan reviews

4.94
Based on 63,702 reviews, last reviewed 5th Mar 2025
256900% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Zopa is a great modern twist on a loan, instant paym... Zopa is a great modern twist on a loan, instant payment after approval and really easy to manage via App & Website, great value and the process is mad... Read more Reviewed on: 5th March 2025
Mark G's avatar
Mark G

Latest lowest rating:

1

Loan settlement stress... I settled my loan and the payment went through but wasn't allocated to my loan, I had a live chat and was told that it could take up to 10 days to cle... Read more Reviewed on: 28th February 2025
Karen R's avatar
Karen R

About this product

Zopa personal loan reviews on Smart Money People are honest reviews. If you're trying to determine whether this is the right personal loan for you, reading our Zopa personal loan reviews can help you to find out what other people have to say. Smart Money People launched in October 2014 to help people like you to find the best personal loans. If you have used a Zopa personal loan, we'd love you to write a quick review too.

Zopa Personal Loan reviews (63702)

Review of the Zopa, Personal Loan:

Loan settlement stress...

1
I settled my loan and the payment went through but wasn't allocated to my loan, I had a live chat and was told that it could take up to 10 days to clear, I phoned up and explained that I watched it clear on my account but then it wasn't allocated to my loan. I was asked to give it a few days and check again. After a week I phoned again and was put through to a lovely gentleman called Mark who said he didn't understand why no one had allocated it and he got it cleared within a couple of hours so why it didn't happen first time I contacted Zopa I just don't know because it caused me a lot of unnecessary stress and worry Reviewed on: 28th February 2025

My review

5
Easy to deal with and quick response times Reviewed on: 2nd March 2025

Fast speedy service quick response well worth .

5
Fast speedy service quick response well worth trying Reviewed on: 2nd March 2025

Great experience give them a try

5
Very easy online experience and the loan was granted quickly. Zopa have a great online and app portal so you can keep a track of your loan. I would highly recommend people to take a look Reviewed on: 2nd March 2025

Very fast and efficient company.

5
Very fast and efficient company. Reviewed on: 2nd March 2025

Request for loan process was easy to do.

5
Request for loan process was easy to do. Money was in my bank quickly. Setting up a direct debit was easy and the payments regularly come out on the date selected. Reviewed on: 2nd March 2025

1st Class Service

5
No drama. Good rate and excellent app. Don't get bombarded with emails Reviewed on: 2nd March 2025

Seamless app experience, quick responses, excellent...

5
Seamless app experience, quick responses, excellent app features, fair pricing Reviewed on: 2nd March 2025

Best of the rest

5
Customer service very helpful. Web site easy and not confusing. Reviewed on: 2nd March 2025

Great experience from start to finish when applying...

5
Great experience from start to finish when applying and deciding on a loan. Reviewed on: 2nd March 2025

Excellent all round.

5
Excellent all round.. great customer service very friendly and very efficient. Reviewed on: 2nd March 2025

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