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Zopa: Personal loan reviews

4.94
Based on 65,248 reviews, last reviewed 25th Jul 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
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Latest highest rating:

5

Good card more helpful and good customer service Good card more helpful and good customer service Reviewed on: 25th July 2025
Jegathasan G's avatar
Jegathasan G

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025
Julie E's avatar
Julie E

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65248)

great service

5
Reviewed current loan and updated to reduce outgoing expenditure Great service from staff Reviewed on: 21st December 2016

Simple clear and quick!

5
I have had cause to use Zopa loans twice. Both times the ease of the process, the transparency and simplicity of the communicatoins and the speedy response have been first class. Reviewed on: 21st December 2016

Hassle Free and Good Value

5
Very competitive rates and very quick and easy to apply. Reviewed on: 21st December 2016

This is the most reliable money p2p you can find.

5
Once I heard about p2p I have realised that there is no need for relying on banks - zola sorted all my money problems! Reviewed on: 21st December 2016

loan

4
Zopa is a modern day easy loan arranging company. They are a stress free easy company to deal with. Finance as it should be. Reviewed on: 21st December 2016

Quick and reliable

5
If you require an easy no fuss loan contact Zopa Quick and easy with funds arriving in your bank within days of application Reviewed on: 21st December 2016

Easy flexible lending

5
Easy to setup with great rate, got just what I needed and paid off in full when I wanted with no charges, this how lending should be. Reviewed on: 21st December 2016

Simple, quick and hassle free

5
Very straightforward web based application process. Simple and clear, rapid response / decision. Very happy with Zopa and would recommend and use again if I need a loan in the future. Reviewed on: 21st December 2016

Brilliant efficient service!

5
The service was incredible and the money hit my account the very next day! Would definitely recommend Zopa! Reviewed on: 21st December 2016

If there's anything worth criticising Zopa for, I've yet to find it

5
Zopa achieved something I thought wasn't possible - I actually enjoyed taking out a loan. From the clear description of how it all works, the fantastically low rates, the flexibility of how I manage my loan, the speed of the process for the money to arrive in my account, not to mention the social kick-back and challenging the status quo of big banking. I've already suggested Zopa as a real alternative for a loan to people I know, and I can't imagine using anybody else now. It's how loans should be done. Reviewed on: 21st December 2016

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