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Zopa: Personal Loan reviews

4.94
Based on 63,774 reviews, last reviewed 3rd Apr 2025
263800% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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5%
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0%
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0%
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0%

Latest highest rating:

5

I have Zopa to be excellent. I have Zopa to be excellent. I had my credit card stolen on holiday last year, and the support and service I got was fantastic, very helpful. Reviewed on: 3rd April 2025
Craig S's avatar
Craig S

Latest lowest rating:

1

Very poor customer service . Very poor customer service . I have phoned up twice and none of them seem to know what they are doing . Reviewed on: 27th March 2025
Antony V's avatar
Antony V

About this product

Zopa personal loan reviews on Smart Money People are honest reviews. If you're trying to determine whether this is the right personal loan for you, reading our Zopa personal loan reviews can help you to find out what other people have to say. Smart Money People launched in October 2014 to help people like you to find the best personal loans. If you have used a Zopa personal loan, we'd love you to write a quick review too.

Zopa Personal Loan reviews (63774)

Review of the Zopa, Personal Loan:

Great flexible loan

5
Great that you can add extra payments or pay off Early without any fees. Super easy to apply and manage Reviewed on: 6th April 2023

I have Zopa to be excellent.

5
I have Zopa to be excellent. I had my credit card stolen on holiday last year, and the support and service I got was fantastic, very helpful. Reviewed on: 3rd April 2025

Good App

5
Excellent customer service, good app too card Reviewed on: 3rd April 2025

Every one needs a zopa

5
They are very friendly easy to talk to Reviewed on: 2nd April 2025

Easy to contact & customer support is 2nd to none, w...

5
Easy to contact & customer support is 2nd to none, would highly recommend Reviewed on: 2nd April 2025

Great bank very clear and helpful.

5
Great bank very clear and helpful. Reviewed on: 2nd April 2025

Zopa is the best

5
Using Zopa has been one of the easiest & best experiences I have had with any loan companies.The app is so easy to use & navigate & the customer service is excellent.Ive never had any problems even when consolidating loans,they keep you up to date with everything. Reviewed on: 2nd April 2025

They were helpful when no one else was.

5
They were helpful when no one else was, they were upfront about their fees and checked in regularly to make sure I was happy with their service and see if there was anything else they could do to help me. Reviewed on: 2nd April 2025

Easy to arrange

5
Very helpful staff and a good rate easy to arrange Reviewed on: 2nd April 2025

Zopa's app makes managing their services very simple...

5
Zopa's app makes managing their services very simple, and it was easy to apply for and get a loan when I needed one. Reviewed on: 2nd April 2025

Zopa - So Easy To Deal With

5
Zopa are just a straight forward company to deal with, easy to navigate across the website / app, very clear & concise. Simply a leader in their field. Reviewed on: 31st March 2025

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