Write a review

Zuto: Car Finance reviews

Name: Car Finance
Rating: 4.13 (111 reviews)

View other Zuto products

2.89

Based on 111 reviews, last reviewed 30th Sep 2024

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

74%

3 star

2 star

21%

Latest highest rating:

5

Zuto - Leave it in their hands I recently had the pleasure of working with Zuto to secure car finance, and I couldn't be more satisfied with the experience. From the outset, Zuto de... Read more Reviewed on: 24th May 2024

Latest lowest rating:

1

AVOID. Zuto illegally sell cars with multiple ou... AVOID Zuto illegally sell cars with multiple outstanding safety recalls, then when something goes wrong they just expect you to prove there was in iss... Read more Reviewed on: 30th September 2024

Read all reviews See your review

About this product

At Smart Money People, we're one of the leading places for Zuto Car Finance reviews online. If you're looking to see how customers rate Zuto, read our reviews below, or if you're an existing Zuto customer, please leave you car finance review below and help out our community! We're changing financial services for the better.

Zuto Car Finance reviews (111)

Review of the Zuto, Car Finance:

Zuto Finance has proven to be a nightmare from start...

Zuto Finance has proven to be a nightmare from start to finish. My experience with them has been nothing short of a prolonged ordeal filled with frustration, financial strain, and ultimately disappointment. My grievances with Zuto Finance began in July 2023, when I encountered issues with a vehicle financed through them. Despite reaching out to address these issues promptly, what ensued was a seemingly endless cycle of delays, excuses, and blatant disregard for customer satisfaction. One of the most infuriating aspects of dealing with Zuto Finance was their deliberate prolongation of my complaint until I had no legal recourse left to return the vehicle. It's clear that their strategy was to exhaust me into submission rather than genuinely addressing my concerns. This tactic is not only unethical but demonstrates a complete lack of integrity on their part. To add insult to injury, during the months when my complaint was being "investigated," I was advised by Zuto Finance not to use the vehicle. This impractical suggestion not only rendered the vehicle useless but also resulted in me incurring exorbitant expenses for alternative transportation arrangements. The fact that they failed to offer any form of compensation for this inconvenience is utterly appalling. Furthermore, when I reached out to express my inability to sustain these financial burdens any longer, Zuto Finance conveniently waited until the mileage on the vehicle was at a critical point before taking any action. This calculated move demonstrates a complete disregard for the well-being of their customers and further solidifies their prioritization of profit over customer satisfaction. In conclusion, my experience with Zuto Finance has been nothing short of a nightmare. Their incompetence, lack of accountability, and disregard for customer welfare have left me deeply disillusioned. I strongly advise anyone considering financing a vehicle through Zuto Finance to proceed with extreme caution or, better yet, explore alternative options altogether. Reviewed on: 7th February 2024

Good service

The service was fast and efficient Reviewed on: 24th June 2017

Excellent service, going above and beyond!

After searching for car finance, Zuto offered the best rate and cheapest repayments. My advisor, Sean, was great, very helpful and patient. The dealer wasn't registered with Zuto, however Sean organised things to enable the dealer to become registered, meaning I could get my perfect car. I viewed the car on a Saturday afternoon, the car was paid for and ready to collect in 48hrs! My advisor and the Zuto team were supportive from beginning to end, I have even been called to ensure I was happy with the car and have been told to call if I have any issues with the car or want any advice. Great team of people at Zuto who provide a great service, highly recommend Reviewed on: 24th June 2017

Out standing.

Very quickly in getting a response. No hassle regarding paperwork very helpful all the way from start to finish. Thank you Zuto Reviewed on: 24th June 2017

Fast and no hassle

Zuto fast and very helpful,no problems,kept well informed through the process,recommended. Reviewed on: 24th June 2017

Fantastic service

From the start to the finish the zuto team made me feel comfortable, always phoned at the right time and if the person I oringally phoned was not there there was another friendly person to take my call, helped me get my ideal car Reviewed on: 24th June 2017

Yes I wood they was friendly and with a not so good credit rating I stll got a car with this zento

it was done quickly and easily two get the car I want thanks you Reviewed on: 24th June 2017

Very professional and efficient

I was happy They were quick to deal with me and very professional and nice Reviewed on: 24th June 2017

Zuto is good and professional

I was really happy to be served so quickly and efficiently People were so helpful and nice Reviewed on: 24th June 2017

Excellent, super fast service

My car broke on the Sunday and I was approved and my car was ready by the following Wednesday. Without Zuto I probably wouldn't have a car right now. Lovely customer service skills too. Reviewed on: 24th June 2017

The best

The best crew. I will recommend them to anyone. Thank you Reviewed on: 24th June 2017

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub