At Smart Money People, we're one of the leading places for Zuto Car Finance reviews online. If you're looking to see how customers rate Zuto, read our reviews below, or if you're an existing Zuto customer, please leave you car finance review below and...
READ MOREAt Smart Money People, we're one of the leading places for Zuto Car Finance reviews online. If you're looking to see how customers rate Zuto, read our reviews below, or if you're an existing Zuto customer, please leave you car finance review below and help out our community! We're changing financial services for the better.
Customer Service
19% of feedback is Process related
Top Age Profile: 25-34
Top Channel Preference: App
87 reviews
Horrible customer service
They are very helpful until you purchase a car and arrange finance through them. However their customer service after the purchase is absolutely disgraceful. My car broke down 7 weeks ago and I still haven't received the refund on my finance. The... Read more
They are very helpful until you purchase a car and arrange finance through them. However their customer service after the purchase is absolutely disgraceful. My car broke down 7 weeks ago and I still haven't received the refund on my finance. The dealership has accepted the rejection of the car and has refunded the money back to Zuto. They keep passing the ball around to the dealer and the lender but no intention of resolving it for the customer.
You will also get a much better finance deal by going to a main dealer.
Avoid them at all cost!Reviewed on 1st October 2020Hashan Dias![]()
Car finance
They were informative, explained everything and literary within a couple of days from speaking with them, I received car finance and the money was in my bank within an hour, fantastic, thank you zuto
Reviewed on 29th April 2018Mandy Attwell![]()
No fuss fast service.
We contacted zuto on line we showed interest in a few cars then the same day zuto got us a great deal. No fuss, very professional service. I would highly recommend zuto.
Reviewed on 29th June 2017Shelley Kaye![]()
Fantastic service
Rebecca who dealt with my application was great,very helpful not pushy and searched for a suitable lender for me.Rebecca also done checks on the company where the vehicle I was interested in buying from to check they were a reputable company,they... Read more
Rebecca who dealt with my application was great,very helpful not pushy and searched for a suitable lender for me.Rebecca also done checks on the company where the vehicle I was interested in buying from to check they were a reputable company,they then deal with payment so you have no worry of this .All you have to do is organise collection of your vehicle.i would definitely recommend to friends and family to try them
Reviewed on 28th June 2017Sharon![]()
Very good to recommend to any person .
Good,I was well looked after,thanks for everything .
Reviewed on 26th June 2017Iroro Ovwori![]()
Car
Zuto is very friendly and helpful
Reviewed on 25th June 2017Petr Simocko![]()
Brilliant
Very helpful and do everything for you and guide u every step of the way
Reviewed on 25th June 2017Cheryl Lamond![]()
Good service
The service was fast and efficient
Reviewed on 24th June 2017Michael A Akin![]()
Excellent service, going above and beyond!
After searching for car finance, Zuto offered the best rate and cheapest repayments. My advisor, Sean, was great, very helpful and patient. The dealer wasn't registered with Zuto, however Sean organised things to enable the dealer to become... Read more
After searching for car finance, Zuto offered the best rate and cheapest repayments. My advisor, Sean, was great, very helpful and patient. The dealer wasn't registered with Zuto, however Sean organised things to enable the dealer to become registered, meaning I could get my perfect car. I viewed the car on a Saturday afternoon, the car was paid for and ready to collect in 48hrs! My advisor and the Zuto team were supportive from beginning to end, I have even been called to ensure I was happy with the car and have been told to call if I have any issues with the car or want any advice. Great team of people at Zuto who provide a great service, highly recommend
Reviewed on 24th June 2017Tabitha Wilkins![]()
Out standing.
Very quickly in getting a response. No hassle regarding paperwork very helpful all the way from start to finish. Thank you Zuto
Reviewed on 24th June 2017Yvonne Harris![]()
Fast and no hassle
Zuto fast and very helpful,no problems,kept well informed through the process,recommended.
Reviewed on 24th June 2017howard![]()
Fantastic service
From the start to the finish the zuto team made me feel comfortable, always phoned at the right time and if the person I oringally phoned was not there there was another friendly person to take my call, helped me get my ideal car
Reviewed on 24th June 2017Andre Grant Powell![]()
Yes I wood they was friendly and with a not so good credit rating I stll got a car with this zento
it was done quickly and easily two get the car I want thanks you
Reviewed on 24th June 2017Steven blaxland![]()
Very professional and efficient
I was happy They were quick to deal with me and very professional and nice
Reviewed on 24th June 2017Rosemary makako![]()
Zuto is good and professional
I was really happy to be served so quickly and efficiently People were so helpful and nice
Reviewed on 24th June 2017Rosemary makako![]()
Excellent, super fast service
My car broke on the Sunday and I was approved and my car was ready by the following Wednesday. Without Zuto I probably wouldn't have a car right now. Lovely customer service skills too.
Reviewed on 24th June 2017Nathan Malone![]()
The best
The best crew. I will recommend them to anyone. Thank you
Reviewed on 24th June 2017Bucurel Dragos![]()
Excellent people and people skills
Very very helpful not a thing was to much for them at tall. There phone manner was excellent and always ring you like thay said.
Reviewed on 24th June 2017Alan Aubrey![]()
Outstanding experience!
Thank you very much for your help! It came in a moment of my life when I was in big need for help!
Reviewed on 24th June 2017Kristian Di Vogli Costica![]()
7 Loan Agreements Between Us Over Years
I think the title says it all!... Read more
I think the title says it all!
We have used the service of Zuto over 7 agreements now. It's really helpful to have accurate information, kind and courteous staff each time we have applied.
The process is unbelievably simple and in a matter of viewing the latest car we collected it later that week.
Using Zuto gives us both the peace of mind knowing that from start to finish we will receive a excellent service.
Most importantly no stress!
We also could choose our car from any recognised approved dealership!
The payout was amazing! So quick.
We will be back I am sure in the future and wish to pay a special thanks to their Managing Director who was so kind and gracious to us for our returning business.
A busy man yet takes the time to say "thank you" what a guy!
It goes without saying that we are truly and honestly delighted!
Thanks Zuto!
StephenReviewed on 24th June 2017Gareth Stephen Fairclough-Speed![]()
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