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Blue Motor Finance: Car Finance reviews

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3.85
Based on 213 reviews, last reviewed 24th Jul 2025
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
72%
See only 4 star reviews
5%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
20%

Latest highest rating:

5

Car Financed last year I financed a car last year that was a good car , processed quick and absolutely fine, with a zero deposit cost seemed to be a bit high altogether but ... Read more Reviewed on: 20th July 2025
Aamir R's avatar
Aamir R

Latest lowest rating:

1

Worst car finance company ever! Worst car finance company ever!!! Avoid like the plague. They have totally ignored my right to withdraw within the 14-day cooling off period and keep ... Read more Reviewed on: 24th July 2025
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Ed
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About this product

Looking for Blue Motor Finance reviews? On Smart Money People, we collect comments, thoughts and experiences from customers, so that you can make better decisions when choosing your next car finance. So if you’re looking for a new car and need finance, read our reviews first. Or if you want to help our community, post a review of your own experiences with Blue Motor Finance and join the Smart Money People community!

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Blue Motor Finance Car Finance reviews (213)

Worst car finance company ever!

1
Worst car finance company ever!!! Avoid like the plague. They have totally ignored my right to withdraw within the 14-day cooling off period and keep sending me correspondence requesting repayment even though I never took delivery of the vehicle due to an issue with the dealership company. Total waste of time and space. On to the Ombudsman!!! Reviewed on: 24th July 2025
Ed's avatar
Ed

Car Financed last year

5
I financed a car last year that was a good car , processed quick and absolutely fine, with a zero deposit cost seemed to be a bit high altogether but still met our need. The service provided was really good. Staff were available to help , devoted to support. Reviewed on: 20th July 2025
Aamir R's avatar
Aamir R

I’m a disabled customer with long-term mental and ph...

1
I’m a disabled customer with long-term mental and physical health conditions. I financed a car through Blue Motor Finance and paid them thousands of pounds before the vehicle was repossessed and sold at auction — meaning they already made significant money from my account. There’s a small balance of around £500 left, which I simply cannot afford to pay. I sent them full medical evidence including a Debt and Mental Health Evidence Form (DMHEF) and letters from my GP confirming that I will not be able to return to full-time work. Despite this, Blue refused to offer any support or write-off, dismissed my situation entirely, and closed my complaint with no empathy or meaningful response. Their attitude came across as cold and dismissive, and dealing with them has genuinely worsened my mental health. I also took the matter to the Financial Ombudsman, who didn’t rule in my favour — but this doesn’t change how damaging Blue’s behaviour has been. If you ever find yourself unwell or in financial difficulty, this is not a company that will treat you with understanding or fairness. Vulnerable customers should be extremely cautious before using them. Reviewed on: 4th July 2025
Daniel W's avatar
Daniel W

Excellent service from start to finish.

5
Excellent service from start to finish. Easy to talk to.finance sorted easily.no problems what do ever would recommend to anyone Reviewed on: 29th May 2025
Dave's avatar
Dave

Nothing special

3
Very average prices, nothing special, and alike many others I was misled around DCA commission by them Reviewed on: 27th May 2025
Username9876's avatar
Username9876

Endlessly waiting on phone lines just to be told the...

1
Endlessly waiting on phone lines just to be told they can't speak. Providing information to customer well past it being needed Reviewed on: 8th April 2025
Grant's avatar
Grant

I got my car on finance with blue motor finance.

5
I got my car on finance with blue motor finance.From start to finish,signing my documents,to recently changing address.No hassle,very professional service. Reviewed on: 7th April 2025
Mike b's avatar
Mike b

I have received no help with signing the e-documents.

1
I have received no help with signing the e-documents. I attempted to get verified this way 16 times. Each time, a £1 ghonst transaction is made from your bank account. Endless emails, phonecalls, text messages and even changing bank did not solve the problem. Whenever I responded to the email by asking for help, none was forthcoming. Reviewed on: 6th March 2025
C J's avatar
C J

Not taking payments on time or at all.

1
Not taking payments on time or at all. Several complaints but never doing what was agreed. Causing severe stress and inconvenience. Explained that by not taking payments could impact my credit score and damage my business. Third time no payments were taken and has now damaged my credit score that was perfect with no missed payments for many years. Reviewed on: 22nd January 2025
Saleem Syed's avatar
Saleem Syed

Communication with the team is clear and easy to und...

4
Communication with the team is clear and easy to understand Reviewed on: 16th January 2025
Omobolanle G's avatar
Omobolanle G

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