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Blue Motor Finance: Car finance reviews

View other Blue Motor Finance products
4.35
Based on 242 reviews, last reviewed 31st Aug 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
74%
See only 4 star reviews
5%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
19%

Latest highest rating:

5

Amazing service Amazing service, help and understanding over difficulty making payments. Understood my health and financial issues. Allowed me to make greatly reduced... Read more Reviewed on: 12th August 2026
TFTSG's avatar
TFTSG

Latest lowest rating:

1

Vehicle rejection handled poorly I raised a formal complaint with Blue Motor Finance in May 2026 regarding a faulty vehicle purchased via hire purchase. Whilst they ultimately upheld ... Read more Reviewed on: 31st August 2026
Lukhman Vellana Valappil's avatar
Lukhman Vellana Valappil
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About this product

Blue Motor Finance provides finance on used cars to consumers, both directly and through a nationwide network of introducers.

If you’re accepted for finance, you can manage your account 24/7 using the online customer portal.

Blue Motor Finance reviews help you find out what it’s like to be a customer. If you’ve used Blue Motor Finance before, you can also leave a review and share your experience.

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Blue Motor Finance Car finance reviews (242)

Fair and Understanding Car Finance Experience

5
I delayed writing this review for a long time, but I must say, they provided a very fair agreement for my car finance in 2017. Five years later, they were very understanding with the final repayments, allowing me to successfully pay off my car. Communication was clear and concise through email, and they treat their customers with kindness and logic. Additionally, their customer portal is well-designed and easy to use. Thanks to Mell and Charlotte, and apologies if I missed anyone else. Reviewed on: 29th July 2024
Ricardo G's avatar
Ricardo G

Finance was sorted within a couple of hours.

5
Finance was sorted within a couple of hours. Customer service team were very helpful and pleasant. Reviewed on: 15th July 2024
Fringe's avatar
Fringe

Finance fast and easy

5
Finance sorted in 1 day. It was very fast and easy! Reviewed on: 11th July 2024
AV's avatar
AV

Complaints team need better staff.

1
will Avoid using this finance. I brought a vehicle last month (may 2024) on finance and had issues with that vehicle. i have mentioned clearly in my emails that i will be returning this vehicle and still my case handler jessica ( complaints team) as closed my enquiry with out resloving the issue and used 1 of my many emails to justify that i have accepted the repairs. I did forward my email in which i have cleary mentioned " My satutary right to return" but this email was not considered for some reasons. this lender should take strict actions on such employess who are not able to process the full information provided. now i am forced to escalate this matter to court and deal with the legal stuff. such a time waste. Reviewed on: 28th June 2024
Raj F J's avatar
Raj F J

Good, quick and helpful

5
Good , quick and helpful. No issues process very easy and goid APR Reviewed on: 18th June 2024
Brett T's avatar
Brett T

My blue experience didn't give me the blues

4
Very helpful , friendly,everything was explained to make my application easy to understand, also it was quick and went smoothly,my agent was honest and straight forward. Reviewed on: 16th June 2024
mark g's avatar
mark g

Well, it took 4 days to respond - no acceptable thes...

1
Well, it took 4 days to respond - no acceptable these days! Reviewed on: 13th June 2024
PG's avatar
PG

Brilliant communication - trustworthy .

5
Brilliant communication - trustworthy . Reviewed on: 10th June 2024
David R's avatar
David R

From the first phone call with Sam I felt he knows w...

5
From the first phone call with Sam I felt he knows what he was doing, He was very happy to help me through all the steps and also helped me to find the ideal car. Sam was very the overall experience was excellent Reviewed on: 6th June 2024
Alex's avatar
Alex

Amazing service from Lauren, Sam and Bernard

5
Amazing service by the team especially from Lauren, Sam and Bernard who made the process extremely easy and comforting, assisting with all my queries and keeping me updated Reviewed on: 5th June 2024
Akram A's avatar
Akram A

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