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Blue Motor Finance: Car Finance reviews

3.97
Based on 208 reviews, last reviewed 8th Apr 2025
80% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
72%
See only 4 star reviews
5%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
20%

Latest highest rating:

5

I got my car on finance with blue motor finance. I got my car on finance with blue motor finance.From start to finish,signing my documents,to recently changing address.No hassle,very professional ser... Read more Reviewed on: 7th April 2025
Mike b's avatar
Mike b

Latest lowest rating:

1

Endlessly waiting on phone lines just to be told the... Endlessly waiting on phone lines just to be told they can't speak. Providing information to customer well past it being needed Reviewed on: 8th April 2025
Grant's avatar
Grant

About this product

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Blue Motor Finance Car Finance reviews (208)

Don’t deserve to win anything

1
Blue Motor Finance are ignorant people I sent them over 60 emails before they answered me. They do not have my correct details on file and I am getting penalised for another persons late payments. Terrible LYING UNPROFESSIONAL people Reviewed on: 18th April 2024

Experience was excellent

5
Experience was excellent, Customer service team was friendly, knowledgeable and made the process very pleasant and quick. . Reviewed on: 17th April 2024

Fantastic service from start to finish.

5
Fantastic service from start to finish. Offered me the best APR and were so friendly and quick with sorting everything out. Tarkan is fabulous. Reviewed on: 16th April 2024

Very pleased that we decided to use Blue Motor Finance

5
We were very pleased that we decided to use Blue Motor Finance and we highly recommend their services. We dealt with Jody Parkin (Senior Direct Sales Adviser). Jody was extremely professional and a pleasure to speak to. Mine was not such a straightforward case however Jody sorted everything with consummate ease and in an expeditious manner. Thank you Jody. Reviewed on: 16th April 2024

Brilliant Service

5
From start to finish. Great customer support. Everything was explained thoroughly and full documentation was sent to my email address for approval. The repayment price is value for money and I still cant believe I'm driving my new car. Thankyou Bluemotor Finance Reviewed on: 11th April 2024

Sam was very professional and the communication was...

5
Sam was very professional and the communication was excellent. Reviewed on: 11th April 2024

company ignore my attempts at contact.

1
Multiple problems with the car. After each has been reported, Blue motor finance close the complaint without doing anything and refuse to respond to emails. They are also always unavailable to you by phone. They eventually arranged for an inspection of my car, after I stated I wanted to reject it. They now won't give me the inspection report and won't answer my emails. Not sure what I'm supposed to do, except pursue legal action. Reviewed on: 6th April 2024

Staff were extremely helpful and supportive with my...

5
Staff were extremely helpful and supportive with my challenges. Reviewed on: 3rd April 2024

They were very supported during the finance process.

5
They were very supported during the finance process. Reviewed on: 31st March 2024

Very good communication with the service very happy...

4
Very good communication with the service very happy about it Reviewed on: 29th March 2024

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