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Blue Motor Finance reviews

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Rated Good 3.89/5

Blue Motor Finance reviews

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Verified business
Last reviewed within 14 days

Review summary

People rate this company as Good based on 211 product reviews

Average score of 3.89/5
5 star
72%
4 star
5%
3 star
2%
2 star
1%
1 star
20%
Reviews for Blue Motor Finance have trended negatively over the past 90 days

Latest positive rating

5/5

Excellent service from start to finish.

Excellent service from start to finish. Easy to talk to.finance sorted easily.no problems what do ever would recommend to anyone

{"display":"Dave","full_name":"Dave","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Car Finance
Dave 29th May 2025

Latest negative rating

1/5

I’m a disabled customer with long-term mental and ph...

I’m a disabled customer with long-term mental and physical health conditions. I financed a car through Blue Motor Finance and paid them thousands of pounds... I’m a disabled customer with long-term mental and physical health conditions. I financed a car through Blue Motor Finance and paid them thousands of pounds before the vehicle was repossessed and sold at auction — meaning they already made significant money from my account. There’s a small balance of around £500 left, which I simply cannot afford to pay. I sent them full medical evidence including a Debt and Mental Health Evidence Form (DMHEF) and letters from my GP confirming that I will not be able to return to full-time work. Despite this, Blue refused to offer any support or write-off, dismissed my situation entirely, and closed my complaint with no empathy or meaningful response. Their attitude came across as cold and dismissive, and dealing with them has genuinely worsened my mental health. I also took the matter to the Financial Ombudsman, who didn’t rule in my favour — but this doesn’t change how damaging Blue’s behaviour has been. If you ever find yourself unwell or in financial difficulty, this is not a company that will treat you with understanding or fairness. Vulnerable customers should be extremely cautious before using them. Read more Read less

{"display":"Daniel W","full_name":"Daniel W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Car Finance
Daniel W 4th July 2025

About Blue Motor Finance

Blue Motor Finance is a car finance provider based in Sevenoaks who provide loans for car finance. If you're considering Blue Motor Finance for true next car loan, read our reviews first to get a better idea about what life as a customer is like. Already had car finance from Blue Motor Loans? Share a quick review of your own and you’ll be helping others decide if this company is right for them.

Blue Motor Finance at a glance

Reviews for Blue Motor Finance

Showing 11 of 211 company reviews Last reviewed within 14 days

I’m a disabled customer with long-term mental and ph...

Car Finance 4th July 2025

I’m a disabled customer with long-term mental and physical health conditions. I financed a car through Blue Motor Finance and paid them thousands of pounds... I’m a disabled customer with long-term mental and physical health conditions. I financed a car through Blue Motor Finance and paid them thousands of pounds before the vehicle was repossessed and sold at auction — meaning they already made significant money from my account. There’s a small balance of around £500 left, which I simply cannot afford to pay. I sent them full medical evidence including a Debt and Mental Health Evidence Form (DMHEF) and letters from my GP confirming that I will not be able to return to full-time work. Despite this, Blue refused to offer any support or write-off, dismissed my situation entirely, and closed my complaint with no empathy or meaningful response. Their attitude came across as cold and dismissive, and dealing with them has genuinely worsened my mental health. I also took the matter to the Financial Ombudsman, who didn’t rule in my favour — but this doesn’t change how damaging Blue’s behaviour has been. If you ever find yourself unwell or in financial difficulty, this is not a company that will treat you with understanding or fairness. Vulnerable customers should be extremely cautious before using them. Read more Read less

Rated Terrible 1/5
Read more product reviews

Excellent service from start to finish.

Car Finance 29th May 2025

Excellent service from start to finish. Easy to talk to.finance sorted easily.no problems what do ever would recommend to anyone

Rated Excellent 5/5
Read more product reviews
  • 3/5

    Nothing special

    Very average prices, nothing special, and alike many others I was misled around DCA commission by them

  • 1/5

    Endlessly waiting on phone lines just to be told the...

    Endlessly waiting on phone lines just to be told they can't speak. Providing information to customer well past it being needed

    {"display":"Grant","full_name":"Grant","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1159381.png"}}'s avatar
    Car Finance
    Grant 8th April 2025
  • 5/5

    I got my car on finance with blue motor finance.

    I got my car on finance with blue motor finance.From start to finish,signing my documents,to recently changing address.No hassle,very professional service.

    {"display":"Mike b","full_name":"Mike b","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car Finance
    Mike b 7th April 2025
  • 1/5

    I have received no help with signing the e-documents.

    I have received no help with signing the e-documents. I attempted to get verified this way 16 times. Each time, a £1 ghonst transaction is... I have received no help with signing the e-documents. I attempted to get verified this way 16 times. Each time, a £1 ghonst transaction is made from your bank account. Endless emails, phonecalls, text messages and even changing bank did not solve the problem. Whenever I responded to the email by asking for help, none was forthcoming. Read more Read less

    {"display":"C J","full_name":"C J","avatar":{"url":"\/assets\/uploads\/avatars\/users\/391220.png"}}'s avatar
    Car Finance
    C J 6th March 2025
  • 1/5

    Not taking payments on time or at all.

    Not taking payments on time or at all. Several complaints but never doing what was agreed. Causing severe stress and inconvenience. Explained that by not... Not taking payments on time or at all. Several complaints but never doing what was agreed. Causing severe stress and inconvenience. Explained that by not taking payments could impact my credit score and damage my business. Third time no payments were taken and has now damaged my credit score that was perfect with no missed payments for many years. Read more Read less

    {"display":"Saleem Syed","full_name":"Saleem Syed","avatar":{"url":"\/assets\/uploads\/avatars\/users\/502958.png"}}'s avatar
    Car Finance
    Saleem Syed 22nd January 2025
  • 4/5

    Communication with the team is clear and easy to und...

    Communication with the team is clear and easy to understand

    {"display":"Omobolanle G","full_name":"Omobolanle G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car Finance
    Omobolanle G 16th January 2025
  • 5/5

    The experience is good .

    The experience is good . Because Blue trust in my honestly . I’m pay all logic never missing the amount propose.

    {"display":"Luis F","full_name":"Luis F","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car Finance
    Luis F 14th January 2025
  • 5/5

    Been with blue motor finance for 5 years and never h...

    Been with blue motor finance for 5 years and never had any problems from finance company . Since I got my car I've never had... Been with blue motor finance for 5 years and never had any problems from finance company . Since I got my car I've never had any problems with car. Any time I've contacted blue motor finance customer service has been excellent. Read more Read less

    {"display":"James c","full_name":"James c","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car Finance
    James c 31st December 2024
  • 5/5

    The initial translation was seamless and the repayme...

    The initial translation was seamless and the repayment settlement was equally simple. I would recommend Blue Finance to anyone looking for vehicle finance.

    {"display":"Michael J","full_name":"Michael J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car Finance
    Michael J 28th December 2024

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