Fast response to questions and helpful advice

i was struggling to get finance on my car & blue motor accepted me and each time i have contracted them they have been very helpful and understanding.

Worst car finance company ever!!! Avoid like the plague. They have totally ignored my right to withdraw within the 14-day cooling off period and keep... Worst car finance company ever!!! Avoid like the plague. They have totally ignored my right to withdraw within the 14-day cooling off period and keep sending me correspondence requesting repayment even though I never took delivery of the vehicle due to an issue with the dealership company. Total waste of time and space. On to the Ombudsman!!! Read more Read less

I financed a car last year that was a good car , processed quick and absolutely fine, with a zero deposit cost seemed to be... I financed a car last year that was a good car , processed quick and absolutely fine, with a zero deposit cost seemed to be a bit high altogether but still met our need. The service provided was really good. Staff were available to help , devoted to support. Read more Read less

I’m a disabled customer with long-term mental and physical health conditions. I financed a car through Blue Motor Finance and paid them thousands of pounds... I’m a disabled customer with long-term mental and physical health conditions. I financed a car through Blue Motor Finance and paid them thousands of pounds before the vehicle was repossessed and sold at auction — meaning they already made significant money from my account. There’s a small balance of around £500 left, which I simply cannot afford to pay. I sent them full medical evidence including a Debt and Mental Health Evidence Form (DMHEF) and letters from my GP confirming that I will not be able to return to full-time work. Despite this, Blue refused to offer any support or write-off, dismissed my situation entirely, and closed my complaint with no empathy or meaningful response. Their attitude came across as cold and dismissive, and dealing with them has genuinely worsened my mental health. I also took the matter to the Financial Ombudsman, who didn’t rule in my favour — but this doesn’t change how damaging Blue’s behaviour has been. If you ever find yourself unwell or in financial difficulty, this is not a company that will treat you with understanding or fairness. Vulnerable customers should be extremely cautious before using them. Read more Read less

Excellent service from start to finish. Easy to talk to.finance sorted easily.no problems what do ever would recommend to anyone

Very average prices, nothing special, and alike many others I was misled around DCA commission by them

Endlessly waiting on phone lines just to be told they can't speak. Providing information to customer well past it being needed

I got my car on finance with blue motor finance.From start to finish,signing my documents,to recently changing address.No hassle,very professional service.