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Blue Motor Finance: Car finance reviews

4.35
Based on 242 reviews, last reviewed 31st Aug 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
74%
See only 4 star reviews
5%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
19%

Latest highest rating:

5

Amazing service Amazing service, help and understanding over difficulty making payments. Understood my health and financial issues. Allowed me to make greatly reduced... Read more Reviewed on: 12th August 2026
TFTSG's avatar
TFTSG

Latest lowest rating:

1

Vehicle rejection handled poorly I raised a formal complaint with Blue Motor Finance in May 2026 regarding a faulty vehicle purchased via hire purchase. Whilst they ultimately upheld ... Read more Reviewed on: 31st August 2026

About this product

Blue Motor Finance provides finance on used cars to consumers, both directly and through a nationwide network of introducers.

If you’re accepted for finance, you can manage your account 24/7 using the online customer portal.

Blue Motor Finance reviews help you find out what it’s like to be a customer. If you’ve used Blue Motor Finance before, you can also leave a review and share your experience.

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Blue Motor Finance Car finance reviews (242)

Great company

5
Ive delt withis this company for 8 years always had great service good communication and a fair deal, if i were to refinance a car they would be the one id go to again and again Reviewed on: 14th May 2026

Excellent finance company...

5
I have had no problem with the finance company every time I run them someone answered within three to five minutes very lovely people on the other end of the phone I spoke to Molly that was very helpful I rang today to find out if my finance had finished from selling a car to a garage just to make sure it had been settled I had no problems whatsoever money was always taken out on time Reviewed on: 13th May 2026

Employee Ryan

5
I recently had some personal issues going on, which I needed to explain to the gentleman on the phone. I don't usually leave many reviews, but I have to for this gentleman. I spoke to a man called Ryan, and he wasn't just kind and helpful. He went above and beyond to ask about my welfare, and he is a credit to the company. After the phone call i left feeling relieved and he had taken away a part of my stress. Thankyou Ryan Reviewed on: 1st May 2026

I was struggling financially and spoke too not one b...

5
I was struggling financially and spoke too not one but two different team members at separate times regarding my issue..both were excellent,very clear,understanding and thank you Ryan and Angela Reviewed on: 21st April 2026

Very helpful, good customer service

5
Very helpful, good customer service Reviewed on: 17th April 2026

A very good company with excellent customer service,...

5
A very good company with excellent customer service, and it is easy to deal with any problem or other service. I recommend dealing with it. I also thank Lynne and her colleague for good customer communication. Reviewed on: 2nd April 2026

Hi Lynn ,thanks very much for your help today I wish...

5
Hi Lynn ,thanks very much for your help today I wish I had spoken with you several months ago ,as your colleagues unfortunately where not as helpful and professional,I understand this is a complicated issue but as discussed what choice do I have left ,I'm off work as my mental health has been affected massively ,but today I got a bit of faith back in humanity,thanks so much Lynn just telling me the process has made life a little easier for me thanks again ,Fraser Reviewed on: 16th March 2026

Financial

5
I spoke to Lynn she was very helpful and professional she sorted out my problem with compassion she is a asset to your company Reviewed on: 6th March 2026

Lynne was so helpful.

5
Lynne was so helpful. Even thought I cannot afford to pay arrears quickly they have been so understanding. Really appreciated the support they have given me. Reviewed on: 27th February 2026

great post crash help!!

5
I had a bad crash and my car was wrote off , the insuarnce company Aviva were totally inept sending the wrong amount revresing payments it went on for weeks the into months, I kept in touch with Blue finance they offred lots of support proof of non payment proof of early settlements, they were very understanding and did not pressurise me at all thank you! Great customer service made Aviva look like amatuers Reviewed on: 20th February 2026

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