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Blue Motor Finance: Car finance reviews

View other Blue Motor Finance products
4.42
Based on 241 reviews, last reviewed 12th Aug 2026
18% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
74%
See only 4 star reviews
5%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
18%

Latest highest rating:

5

Amazing service Amazing service, help and understanding over difficulty making payments. Understood my health and financial issues. Allowed me to make greatly reduced... Read more Reviewed on: 12th August 2026
TFTSG's avatar
TFTSG

Latest lowest rating:

1

Do Not borrow from BLUE MOTOR FINANCE they completel... Do Not borrow from BLUE MOTOR FINANCE they completely ignore your 14 day cooling off period, decided not to go forward with purchase of Kawasaki ZX10 ... Read more Reviewed on: 27th May 2026
Paul W's avatar
Paul W
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About this product

Blue Motor Finance provides finance on used cars to consumers, both directly and through a nationwide network of introducers.

If you’re accepted for finance, you can manage your account 24/7 using the online customer portal.

Blue Motor Finance reviews help you find out what it’s like to be a customer. If you’ve used Blue Motor Finance before, you can also leave a review and share your experience.

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Blue Motor Finance Car finance reviews (241)

I’m a disabled customer with long-term mental and ph...

1
I’m a disabled customer with long-term mental and physical health conditions. I financed a car through Blue Motor Finance and paid them thousands of pounds before the vehicle was repossessed and sold at auction — meaning they already made significant money from my account. There’s a small balance of around £500 left, which I simply cannot afford to pay. I sent them full medical evidence including a Debt and Mental Health Evidence Form (DMHEF) and letters from my GP confirming that I will not be able to return to full-time work. Despite this, Blue refused to offer any support or write-off, dismissed my situation entirely, and closed my complaint with no empathy or meaningful response. Their attitude came across as cold and dismissive, and dealing with them has genuinely worsened my mental health. I also took the matter to the Financial Ombudsman, who didn’t rule in my favour — but this doesn’t change how damaging Blue’s behaviour has been. If you ever find yourself unwell or in financial difficulty, this is not a company that will treat you with understanding or fairness. Vulnerable customers should be extremely cautious before using them. Reviewed on: 4th July 2025
Daniel W's avatar
Daniel W

Excellent service from start to finish.

5
Excellent service from start to finish. Easy to talk to.finance sorted easily.no problems what do ever would recommend to anyone Reviewed on: 29th May 2025
Dave's avatar
Dave

Nothing special

3
Very average prices, nothing special, and alike many others I was misled around DCA commission by them Reviewed on: 27th May 2025
Username9876's avatar
Username9876

Endlessly waiting on phone lines just to be told the...

1
Endlessly waiting on phone lines just to be told they can't speak. Providing information to customer well past it being needed Reviewed on: 8th April 2025
Grant's avatar
Grant

I got my car on finance with blue motor finance.

5
I got my car on finance with blue motor finance.From start to finish,signing my documents,to recently changing address.No hassle,very professional service. Reviewed on: 7th April 2025
Mike b's avatar
Mike b

I have received no help with signing the e-documents.

1
I have received no help with signing the e-documents. I attempted to get verified this way 16 times. Each time, a £1 ghonst transaction is made from your bank account. Endless emails, phonecalls, text messages and even changing bank did not solve the problem. Whenever I responded to the email by asking for help, none was forthcoming. Reviewed on: 6th March 2025
C J's avatar
C J

Not taking payments on time or at all.

1
Not taking payments on time or at all. Several complaints but never doing what was agreed. Causing severe stress and inconvenience. Explained that by not taking payments could impact my credit score and damage my business. Third time no payments were taken and has now damaged my credit score that was perfect with no missed payments for many years. Reviewed on: 22nd January 2025
Saleem Syed's avatar
Saleem Syed

Communication with the team is clear and easy to und...

4
Communication with the team is clear and easy to understand Reviewed on: 16th January 2025
Omobolanle G's avatar
Omobolanle G

The experience is good .

5
The experience is good . Because Blue trust in my honestly . I’m pay all logic never missing the amount propose. Reviewed on: 14th January 2025
Luis F's avatar
Luis F

Been with blue motor finance for 5 years and never h...

5
Been with blue motor finance for 5 years and never had any problems from finance company . Since I got my car I've never had any problems with car. Any time I've contacted blue motor finance customer service has been excellent. Reviewed on: 31st December 2024
James c's avatar
James c

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