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Blue Motor Finance: Car Finance reviews

Name: Car Finance
Rating: 4.09 (208 reviews)

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3.97

Based on 208 reviews, last reviewed 8th Apr 2025

80% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

72%

20%

Latest highest rating:

5

I got my car on finance with blue motor finance. I got my car on finance with blue motor finance.From start to finish,signing my documents,to recently changing address.No hassle,very professional ser... Read more Reviewed on: 7th April 2025

Latest lowest rating:

1

Endlessly waiting on phone lines just to be told the... Endlessly waiting on phone lines just to be told they can't speak. Providing information to customer well past it being needed Reviewed on: 8th April 2025

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About this product

Looking for Blue Motor Finance reviews? On Smart Money People, we collect comments, thoughts and experiences from customers, so that you can make better decisions when choosing your next car finance. So if you’re looking for a new car and need finance, read our reviews first. Or if you want to help our community, post a review of your own experiences with Blue Motor Finance and join the Smart Money People community!

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Blue Motor Finance Car Finance reviews (208)

Purchased a car on finance within two weeks it broke...

Purchased a car on finance within two weeks it broke down. Two months later the car is burning oil and complaint was raised. The mot on the vehicle is fraudulent had advisories on the previous one that was promised would be fixed. They have not been touched and the mot has passed with no issues. I’ve had an independent inspection carried out and over a week later I’m still waiting for someone to respond. I have a vehicle I am paying for and can’t use but have been told if I stop the payments it will affect my credit rating. Would not recommend anyone using blue finance. Reviewed on: 28th March 2024

Very quick service and response 10 out of 10

I had a question in regards to changing my payment date, this question was answered within 2 hours of my first Email and payment date updated the every same day, great customer service from the team at Blue Motor Finance team, would highly recommend reacting out if you have any questions in regards to your agreement. Reviewed on: 27th March 2024

Amazing beyond word

Few months back had my car was so happy Reviewed on: 27th March 2024

I highly suggest choosing Blue Motor Finance due to...

I highly suggest choosing Blue Motor Finance due to their quick approvals and responsible service, which made me feel satisfied . Thank you. Reviewed on: 21st March 2024

Avoid. You will regret using them.

Avoid. I wish I had. They will deal with one issue, then ignore you when they don't want to deal with any more. They will close the complaint down before anything is fixed, then say that if you don't like it, go to the financial ombudsman. Apparently, a car that cuts out completely and loses all power, has a knocking exhaust, screeching from the engine and other issues is deemed fit for purpose, with no serious faults. And you can't get hold of them to discuss it. As the rude Felicien told me; they are not responding to my emails, or calling me back, because they have closed my complaint. Despite having promised me calls back and emails. This has gone on for months, since I purchased the car in July 23. Gutted, as I rely on my car to get to and from work, and transport my kids, safely. You don't expect it, or this level of service, when you are paying 13 grand. Don't be tempted. Reviewed on: 7th March 2024

Got there in the end

Difficult to have my situation resolved however the result ended in an understanding way and resolved. Very quick to reply and courteous Reviewed on: 4th March 2024

Friendly responsive helpful staff

Friendly responsive helpful staff Reviewed on: 24th January 2024

Rubbish

If anyone interested, buy car don’t use that company high interest in rubbish company Reviewed on: 16th November 2023

Best finance company I have used

Blue finance have been a pleasure to buy a car with. I was on short wages though lockdown. I called the payment line without hesitation they helped me though a very tough time . They let me pay on weekly basis because it worked out better the staff are very professional and friendly an A1 company to deal with Reviewed on: 1st November 2023

Car finance

After having a frustrating day I spoke to someone who made everything clear and easy Reviewed on: 25th October 2023

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Blue Motor Finance: Car Finance reviews

80% decrease in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Blue Motor Finance: Car Finance now

Blue Motor Finance Car Finance reviews (208)

Purchased a car on finance within two weeks it broke...

Very quick service and response 10 out of 10

Amazing beyond word

I highly suggest choosing Blue Motor Finance due to...

Avoid. You will regret using them.

Got there in the end

Friendly responsive helpful staff

Rubbish

Best finance company I have used

Car finance

Review Blue Motor Finance: Car Finance now

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