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Blue Motor Finance: Car Finance reviews

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3.90
Based on 218 reviews, last reviewed 29th Dec 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
71%
See only 4 star reviews
5%
See only 3 star reviews
3%
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1%
See only 1 star reviews
20%

Latest highest rating:

5

I have never had any issues with this company. I have never had any issues with this company. Always relpy to my enquiries Reviewed on: 29th December 2025
Susan H's avatar
Susan H

Latest lowest rating:

1

Worst car finance company ever! Worst car finance company ever!!! Avoid like the plague. They have totally ignored my right to withdraw within the 14-day cooling off period and keep ... Read more Reviewed on: 24th July 2025
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Ed
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About this product

Looking for Blue Motor Finance reviews? On Smart Money People, we collect comments, thoughts and experiences from customers, so that you can make better decisions when choosing your next car finance. So if you’re looking for a new car and need finance, read our reviews first. Or if you want to help our community, post a review of your own experiences with Blue Motor Finance and join the Smart Money People community!

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Blue Motor Finance Car Finance reviews (218)

Absolute poor customer service

1
Having settled my account I questioned the amount payable after doing my research. Following my conversation the advisors could not grasp that an overpayment was made and a refund was due, it took several conversations and sarcastic call to have them understand, finally got the refund. I then asked for a statement five calls later it finally was sent. Made a complaint advisor did not want to know an absolute poor customer journey, if you deal with them keep watch Reviewed on: 25th September 2018
David Hitchen-Vause's avatar
David Hitchen-Vause

contacted once, nothing since but he contacted the motor company???

1
Help full!! yeah ok applied for finance for a car so blue motor finance contacted me once n nothing since 3 days ago n tried 3-4 times to contact him left voicemails not happy really would any of you??? Reviewed on: 8th September 2018
paul 's avatar
paul

Tell you one thing then do another

1
I recently had a finance issue which I spoke to Blue Motor Finance about. they were friendly at first and seemed really helpful towards my situation. I was advised to cancel my DD with them and miss a months payment and they would set up a repayment plan to pay the missed payment over the coming months which would massively help me out. the month after I received threatening letters of default and threats to repossess my car!! they were very abrupt and rude when I rang to try and sort the situation out and didn't want to listen and tried to demand the missing payment there and then. Again I was threatened with having my car taken off me even after I told them of what I was advised by one of his colleagues. I am now in the process of making a complaint to them and requesting the call recordings and transcripts! Happy enough to charge you fortune for the pleasure using them for finance but when it comes to customer service and TCF they are appalling! Reviewed on: 17th July 2018
Barry Hatton's avatar
Barry Hatton

Rude

1
Rude these people are they don’t care they don’t listen and don’t help you hand the car back to them and they say they will contact you to arrange collection they don’t they will send horrible nasty people round who try breaking in to your house kicking the doors and windows in. My stuff been taken and never gave me chance to take it out it belongs to me not them Reviewed on: 29th June 2018
Unknow's avatar
Unknow

Super helpful

4
As per the title, they were super helpful and understanding. Reviewed on: 26th January 2018
Melja16's avatar
Melja16

Car Finance

5
This car finance are friendly and very helpful, raccomend friends and people Excellent Reviewed on: 30th April 2017
Angelo Romano's avatar
Angelo Romano

Sooooooo fast

5
Grate and best service , really happy Reviewed on: 26th April 2017
Ashkan shirmohammadi 's avatar
Ashkan shirmohammadi

Excellent company

5
We got a car on finance three years ago, and we have had absolutely no problems with Blue Motor Finance. They have communicated with us on an annual basis very clearly, and we got some helpful information when we first signed up. Reviewed on: 23rd April 2017
Sarah Maxfield's avatar
Sarah Maxfield

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