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Blue Motor Finance: Car finance reviews

Name: Car finance
Rating: 4.18 (243 reviews)

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4.18

Based on 243 reviews, last reviewed 29th Oct 2026

89% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

73%

19%

Latest highest rating:

5

Amazing service Amazing service, help and understanding over difficulty making payments. Understood my health and financial issues. Allowed me to make greatly reduced... Read more Reviewed on: 12th August 2026

Latest lowest rating:

1

My experience was extremely poor I bought a Ford S-Max on HP on 11 July 2026 and reported serious problems almost immediately. I exercised my short-term right to reject the vehicle wi... Read more Reviewed on: 29th October 2026

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About this product

Blue Motor Finance provides finance on used cars to consumers, both directly and through a nationwide network of introducers.

If you’re accepted for finance, you can manage your account 24/7 using the online customer portal.

Blue Motor Finance reviews help you find out what it’s like to be a customer. If you’ve used Blue Motor Finance before, you can also leave a review and share your experience.

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Blue Motor Finance Car finance reviews (243)

Good customer service

Good customer service and easy to deal with my expectations Reviewed on: 4th September 2021

Great service

Paul went all out to sort me out with financing my new vehicle, kept me informed all along the way. Brilliant thank you Reviewed on: 28th August 2021

Reply from Blue Motor Finance Thank you so much for taking the time to leave us a review of the service you received from Paul and the team. We're so pleased that you chose to use us for your new vehicle - thank you Blue Motor Finance Response date: 28th September 2021

Easy company to use and car was bought

Saw the car I liked and arrange the finance. The finance was made easy with this company with good rates. Arranged test drive and bought the car. Simply excellent Reviewed on: 26th August 2021

Reply from Blue Motor Finance Perfect! Just what we love to hear Wayne, thank you Response date: 28th September 2021

Ok until you decide to pay your finance off

Ok until you decide to pay your finance off. First of all cannot make the payment by card (Me £1149 and my wife £1450). Only will take the payment by bac's adding 3-4 days. lucky my finance cleared early. But when my wife paid hers she then got told we have a balance of 43p, she got told they can't make the payment by phone and only by bank transfer. A phone call later they eventually accepted payment by card of £1. You would think to close the account. But no apparently they are not able to close the account until the card payment has cleared - even tho it's a card payment!?. Wonder how many 43p charges I'm going to have to pay £1 to clear whiles they use delay tactics to charge more interest. All of the agents we have spoken to have been rude and abrupt. I would not uses them ever again. Reviewed on: 25th August 2021

Reply from Blue Motor Finance Dear Doug I can appreciate from your comments why you feel this experience was frustrating in this instance. We'd really like the opportunity to review your account notes if possible, so we can review the actions taken and give feedback to our teams to help improve the service we are offering. If you wouldn't mind maybe popping your agreement number onto this review for us, we will make sure this is looked into and a formal response of our findings sent to you directly. Alternatively, if you can email us at [email protected] - please address your email to the Director of Customer Relations and pop on your agreement number for reference. I'm so sorry that we clearly failed to meet your expectations in this instance and I hope to hear from you soon. Blue Motor Finance Response date: 28th September 2021

Amazing Customer Service

I had a fantastic experience with Blue. I already had finance with them and they couldn’t have been more helpful and friendly arranging more finance for me and getting me to my dream car.. thank you so much.. highly recommend Reviewed on: 24th August 2021

Reply from Blue Motor Finance Dear Joanne It's always brilliant to read that we have helped one of our customers find their dream car - thank you so much for your feedback about your experience with us on this occasion. We'd also like to thank you for choosing Blue Motor Finance for your new car Response date: 28th September 2021

Excellent service

I’ve had excellent service from start to finish with Blue. I had a bad experience with the dealer that I originally bought a car from and Blue helped me deal with that without it having to be more stressful than it already was. When I found a new car the sales team were excellent, I had absolutely amazing service from Paul and I would 100% recommend them. Reviewed on: 20th August 2021

Reply from Blue Motor Finance Hi Lesley I'm so sorry to read that you didn't have great service all the way through for your vehicle, but I'm really pleased to see that you feel we met your expectations, especially Paul in our internal Sales team. I've passed over your comments to him and his line manager too - so he also knows that you appreciated his customer service. Thank you so much for reviewing us today. Blue Motor Finance Response date: 28th September 2021

Service with a smile

Straightforward and quick with experience service.. kept up to date all the way through. Thank you. Reviewed on: 16th August 2021

Reply from Blue Motor Finance That's what we love to read Julia! Thank you so much Response date: 28th September 2021

Blue Motor helped finance our Volvo XC60.

Fantastic group of professionals that really do make your dream come true. Many thanks to Daisy and the team at Blue Motor Finance. Reviewed on: 10th August 2021

Reply from Blue Motor Finance That's a lovely review Robert - we really appreciate your kind comments thank you. Making our customer's dreams come true is a real bonus for us and I'll make sure Daisy see your lovely review too! Thank you for choosing Blue Motor Finance Response date: 28th September 2021

Professional

They did it all from the finance to finding the car made less stressful for me Reviewed on: 4th August 2021

Reply from Blue Motor Finance One-stop Shopping! Great news - thank you Kathleen and we hope you are enjoying your new car Response date: 28th September 2021

Amazing Service - no Fuss

I needed a car quickly and Blue Motor Finance sorted the funds and the sourcing of a great car quickly. Icky was fab! Thank you Reviewed on: 3rd August 2021

Reply from Blue Motor Finance Wonderful to read Donna! Our internal sales team are amazing aren't they - they can find you a brilliant deal and car so easily!! I've also passed your kind comments onto Iqram and his line manger Response date: 28th September 2021

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Blue Motor Finance: Car finance reviews

89% decrease in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Blue Motor Finance: Car finance now

Blue Motor Finance Car finance reviews (243)

Good customer service

Great service

Easy company to use and car was bought

Ok until you decide to pay your finance off

Amazing Customer Service

Excellent service

Service with a smile

Blue Motor helped finance our Volvo XC60.

Professional

Amazing Service - no Fuss

Review Blue Motor Finance: Car finance now

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