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Blue Motor Finance: Car finance reviews

4.35
Based on 242 reviews, last reviewed 31st Aug 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
74%
See only 4 star reviews
5%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
19%

Latest highest rating:

5

Amazing service Amazing service, help and understanding over difficulty making payments. Understood my health and financial issues. Allowed me to make greatly reduced... Read more Reviewed on: 12th August 2026
TFTSG's avatar
TFTSG

Latest lowest rating:

1

Vehicle rejection handled poorly I raised a formal complaint with Blue Motor Finance in May 2026 regarding a faulty vehicle purchased via hire purchase. Whilst they ultimately upheld ... Read more Reviewed on: 31st August 2026

About this product

Blue Motor Finance provides finance on used cars to consumers, both directly and through a nationwide network of introducers.

If you’re accepted for finance, you can manage your account 24/7 using the online customer portal.

Blue Motor Finance reviews help you find out what it’s like to be a customer. If you’ve used Blue Motor Finance before, you can also leave a review and share your experience.

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Blue Motor Finance Car finance reviews (242)

Even dick tirpin wore a mask

1
If you are a retailer then this conpany is for you id you are a customer then they will do nothing to help even when you state goods were not fit for purpose they no way could lay any blame with there retailer and revoked tour rights to return the goods as unfit for purpose if you do you not only lose what ever payments you have made but would also incur further charges luckly i have paid of the outstanding amout and i have been informed that it will take a full day for this payment to clear when infact it is in their account within 2hrs if you are offered finance via this conpany i advise you check your rights as as far as i was cocerned iwas advised pay up or shut up Reviewed on: 10th May 2023

Horrendous company

1
Don't care about their customers, rip them off at absolutely every stage. Hope they go bankrupt. Reviewed on: 9th May 2023

DO NOT USE THIS COMPANY

1
This company is a Disgrace /rip off even if you want to pay earlier to stop the interest they won't and charge you full interest !!! Awful company terrible service avoid at all costs !!!!! Literally cost you thousands!!! Reviewed on: 18th April 2023

Good service but.....

3
Ok, firstly, I should say that as with all car finance companies the interest rate you're going to be charged is higher than if you took out a personal loan - however the service received from Blue Motor Finance was good - albeit with a few areas that they need to improve on. My only issue is that if you want to make an overpayment to reduce the term or amount on agreement is a faff. You have to email or call them, they then send you a email with a PDF attached with a "quote" for overpayment and sometimes they ask for "proof of funds" requiring you to send in a bank statement??? Really?... which to me seems daft especially when overpayments are made by BACS transfer only. You either have the funds or you don't. I suspect this is most likely to stop money laundering however considering they credit checks that are needed in the first place to take out a finance agreement, it does seem to be a barrier to anyone wanting to make an overpayment and is just a pain. At present there is no system in place to setup a regular "standing order" for overpayments and this whole set of nonsense has to be gone through every single time. Painfully backwards. Reviewed on: 29th March 2023

worst company and fraudulent that I have ever had thew misfortune to encounter.

1
worst company and fraudulent that I have ever had thew misfortune to encounter. Reviewed on: 24th March 2023

normal

4
good worked pretty well for me. you can also recommend to friends, acquaintances. Reviewed on: 23rd March 2023

Great service

5
Used blue finance to pay car over 3 yr , never once had a problem, final payment yesterday and I contacted them just to make sure it was final payment before cancelling dd, quick response verifying this , not looking for another car at moment but wouldn’t hesitate at using this company again Reviewed on: 21st March 2023

Worst finance company

1
The worst finance company I have ever dealt with. Took first payment before I had got my vehicle, then when I asked for a one month payment break they wouldn’t help without impacting my credit rating. So I’ve decided to early settlement. £1750 front loaded interest, settled the agreement on month 7 of 25 and got a reduction of £700. Legalised robbery. They just fill you with waffle and 100pages of indecipherable jargon. AVOID Reviewed on: 13th March 2023

Worst ever car finance company

1
This company is the worst for complaints,not interested in solving issues, just get lie after lie. AVOID AT ALL COSTS. If trying to refuse death trap car and return they are not interested. Reviewed on: 9th March 2023

Needed to pay up the finance super early...

5
I needed to pay off my finance super early. I spoke with Lorraine and she was beyond helpful. 1 day later and everything was completed and finalised with zero stress. Very happy with the service. Reviewed on: 25th January 2023

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