Smart Money People Logo
Go to business site
Share this page
Link copied

Blue Motor Finance: Car Finance reviews

View other Blue Motor Finance products
3.90
Based on 218 reviews, last reviewed 29th Dec 2025
33% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
71%
See only 4 star reviews
5%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
20%

Latest highest rating:

5

I have never had any issues with this company. I have never had any issues with this company. Always relpy to my enquiries Reviewed on: 29th December 2025
Susan H's avatar
Susan H

Latest lowest rating:

1

Worst car finance company ever! Worst car finance company ever!!! Avoid like the plague. They have totally ignored my right to withdraw within the 14-day cooling off period and keep ... Read more Reviewed on: 24th July 2025
Ed's avatar
Ed
Read all reviews Write a review

About this product

Looking for Blue Motor Finance reviews? On Smart Money People, we collect comments, thoughts and experiences from customers, so that you can make better decisions when choosing your next car finance. So if you’re looking for a new car and need finance, read our reviews first. Or if you want to help our community, post a review of your own experiences with Blue Motor Finance and join the Smart Money People community!

Review Blue Motor Finance: Car Finance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Blue Motor Finance Car Finance reviews (218)

Professional service.

3
Had no issues for the 4 years I have been with them. Slight misunderstanding regarding early settlement but it was fixed after an email. So I can’t complain. Reviewed on: 10th November 2021
Wayne's avatar
Wayne

Very good service

5
Customer service was really good and made the experience so much better. Would highly recommend Reviewed on: 4th November 2021
Jamie Harding's avatar
Jamie Harding

Friendly and helpful

5
Friendly and helpful team ,spoke to them several times, sorted me out straight away . Thank you Reviewed on: 20th October 2021
sue pilgrim's avatar
sue pilgrim

Helpful and straightforward company

5
Can't thank this company enough.. Everything professional and straightforward keeping you in the loop at all times. Reviewed on: 28th September 2021
Julia Fixter's avatar
Julia Fixter

Above and beyond

5
Absolutely first class service from Jordan crouch, fitted our calls between my work breaks and meetings and very patient when I had to take other calls. He found the vehicle I wanted and made the acquisition quick and easy. I wouldn't hesitate in recommending to anyone in search of a new car. Reviewed on: 28th September 2021
wilfballard2@gmail.com's avatar
[email protected]

Good customer service

4
Good customer service and easy to deal with my expectations Reviewed on: 4th September 2021
Cammy Fairbairn's avatar
Cammy Fairbairn

Great service

5
Paul went all out to sort me out with financing my new vehicle, kept me informed all along the way. Brilliant thank you Reviewed on: 28th August 2021
Graham Reynolds's avatar
Graham Reynolds
Reply from Blue Motor Finance Thank you so much for taking the time to leave us a review of the service you received from Paul and the team. We're so pleased that you chose to use us for your new vehicle - thank you Blue Motor Finance Response date: 28th September 2021
Blue Motor Finance logo
Blue Motor Finance

Easy company to use and car was bought

5
Saw the car I liked and arrange the finance. The finance was made easy with this company with good rates. Arranged test drive and bought the car. Simply excellent Reviewed on: 26th August 2021
wayne parsons's avatar
wayne parsons
Reply from Blue Motor Finance Perfect! Just what we love to hear Wayne, thank you Response date: 28th September 2021
Blue Motor Finance logo
Blue Motor Finance

Ok until you decide to pay your finance off

1
Ok until you decide to pay your finance off. First of all cannot make the payment by card (Me £1149 and my wife £1450). Only will take the payment by bac's adding 3-4 days. lucky my finance cleared early. But when my wife paid hers she then got told we have a balance of 43p, she got told they can't make the payment by phone and only by bank transfer. A phone call later they eventually accepted payment by card of £1. You would think to close the account. But no apparently they are not able to close the account until the card payment has cleared - even tho it's a card payment!?. Wonder how many 43p charges I'm going to have to pay £1 to clear whiles they use delay tactics to charge more interest. All of the agents we have spoken to have been rude and abrupt. I would not uses them ever again. Reviewed on: 25th August 2021
Doug Wells-Cook's avatar
Doug Wells-Cook
Reply from Blue Motor Finance Dear Doug I can appreciate from your comments why you feel this experience was frustrating in this instance. We'd really like the opportunity to review your account notes if possible, so we can review the actions taken and give feedback to our teams to help improve the service we are offering. If you wouldn't mind maybe popping your agreement number onto this review for us, we will make sure this is looked into and a formal response of our findings sent to you directly. Alternatively, if you can email us at [email protected] - please address your email to the Director of Customer Relations and pop on your agreement number for reference. I'm so sorry that we clearly failed to meet your expectations in this instance and I hope to hear from you soon. Blue Motor Finance Response date: 28th September 2021
Blue Motor Finance logo
Blue Motor Finance

Amazing Customer Service

5
I had a fantastic experience with Blue. I already had finance with them and they couldn’t have been more helpful and friendly arranging more finance for me and getting me to my dream car.. thank you so much.. highly recommend Reviewed on: 24th August 2021
Joanne Byrne's avatar
Joanne Byrne
Reply from Blue Motor Finance Dear Joanne It's always brilliant to read that we have helped one of our customers find their dream car - thank you so much for your feedback about your experience with us on this occasion. We'd also like to thank you for choosing Blue Motor Finance for your new car Response date: 28th September 2021
Blue Motor Finance logo
Blue Motor Finance

Review Blue Motor Finance: Car Finance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill