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Blue Motor Finance: Car finance reviews

4.34
Based on 242 reviews, last reviewed 31st Aug 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
74%
See only 4 star reviews
5%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
19%

Latest highest rating:

5

Amazing service Amazing service, help and understanding over difficulty making payments. Understood my health and financial issues. Allowed me to make greatly reduced... Read more Reviewed on: 12th August 2026
TFTSG's avatar
TFTSG

Latest lowest rating:

1

Vehicle rejection handled poorly I raised a formal complaint with Blue Motor Finance in May 2026 regarding a faulty vehicle purchased via hire purchase. Whilst they ultimately upheld ... Read more Reviewed on: 31st August 2026

About this product

Blue Motor Finance provides finance on used cars to consumers, both directly and through a nationwide network of introducers.

If you’re accepted for finance, you can manage your account 24/7 using the online customer portal.

Blue Motor Finance reviews help you find out what it’s like to be a customer. If you’ve used Blue Motor Finance before, you can also leave a review and share your experience.

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Blue Motor Finance Car finance reviews (242)

Fantastic service

5
I have no problem with the service I have received. Would not go anywhere else for finance. Great custom. Reviewed on: 12th February 2022

No Blues with this Company.

5
Very helpful from the beginning and thoughtful with showing full details of agreement on final statement. I would like a full complete statement sent now the transaction is closed. Thank you...... Reviewed on: 31st January 2022

Awaiting a response to request for a settlement figure

1
Having come near to the end of my 24 month agreement, I noted that I have to make an ADMIN fee and final few payments so approached BLUE MOTOR FINANCE for clarification, after receiving an initial response and my calculations not matching with theirs I have saught clarification.. TO DATE 15 DAYS Later I have not had the courtesy of a reply.... WHEN WILL YOU GET BACK IN TOUCH AND YOU ARE QUICK TO TAKE THE PAYMENTS, BE EQUALLY QUICK TO RESPOND... C R NELSON CRN 5S Reviewed on: 1st December 2021

Mr neale recommended

5
Blue motor finance Very good company you can discuss any pordlems if you have over all excellent customer service Reviewed on: 11th November 2021

Professional service.

3
Had no issues for the 4 years I have been with them. Slight misunderstanding regarding early settlement but it was fixed after an email. So I can’t complain. Reviewed on: 10th November 2021

Very good service

5
Customer service was really good and made the experience so much better. Would highly recommend Reviewed on: 4th November 2021

Friendly and helpful

5
Friendly and helpful team ,spoke to them several times, sorted me out straight away . Thank you Reviewed on: 20th October 2021

Helpful and straightforward company

5
Can't thank this company enough.. Everything professional and straightforward keeping you in the loop at all times. Reviewed on: 28th September 2021

Above and beyond

5
Absolutely first class service from Jordan crouch, fitted our calls between my work breaks and meetings and very patient when I had to take other calls. He found the vehicle I wanted and made the acquisition quick and easy. I wouldn't hesitate in recommending to anyone in search of a new car. Reviewed on: 28th September 2021

Good customer service

4
Good customer service and easy to deal with my expectations Reviewed on: 4th September 2021

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