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Blue Motor Finance: Car Finance reviews

4.03
Based on 206 reviews, last reviewed 6th Mar 2025
80% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
73%
See only 4 star reviews
5%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
19%

Latest highest rating:

4

Communication with the team is clear and easy to und... Communication with the team is clear and easy to understand Reviewed on: 16th January 2025
Omobolanle G's avatar
Omobolanle G

Latest lowest rating:

1

I have received no help with signing the e-documents. I have received no help with signing the e-documents. I attempted to get verified this way 16 times. Each time, a £1 ghonst transaction is made from y... Read more Reviewed on: 6th March 2025
C J's avatar
C J

About this product

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Blue Motor Finance Car Finance reviews (206)

Tell you one thing then do another

1
I recently had a finance issue which I spoke to Blue Motor Finance about. they were friendly at first and seemed really helpful towards my situation. I was advised to cancel my DD with them and miss a months payment and they would set up a repayment plan to pay the missed payment over the coming months which would massively help me out. the month after I received threatening letters of default and threats to repossess my car!! they were very abrupt and rude when I rang to try and sort the situation out and didn't want to listen and tried to demand the missing payment there and then. Again I was threatened with having my car taken off me even after I told them of what I was advised by one of his colleagues. I am now in the process of making a complaint to them and requesting the call recordings and transcripts! Happy enough to charge you fortune for the pleasure using them for finance but when it comes to customer service and TCF they are appalling! Reviewed on: 17th July 2018

Rude

1
Rude these people are they don’t care they don’t listen and don’t help you hand the car back to them and they say they will contact you to arrange collection they don’t they will send horrible nasty people round who try breaking in to your house kicking the doors and windows in. My stuff been taken and never gave me chance to take it out it belongs to me not them Reviewed on: 29th June 2018

Super helpful

4
As per the title, they were super helpful and understanding. Reviewed on: 26th January 2018

Car Finance

5
This car finance are friendly and very helpful, raccomend friends and people Excellent Reviewed on: 30th April 2017

Sooooooo fast

5
Grate and best service , really happy Reviewed on: 26th April 2017

Excellent company

5
We got a car on finance three years ago, and we have had absolutely no problems with Blue Motor Finance. They have communicated with us on an annual basis very clearly, and we got some helpful information when we first signed up. Reviewed on: 23rd April 2017

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