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Zuto: Car finance reviews

Name: Car finance
Rating: 4.28 (147 reviews)

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4.18

Based on 147 reviews, last reviewed 11th Aug 2025

3300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

79%

3 star

2 star

17%

Latest highest rating:

5

Quick and easy Joshua was very helpful and always at hand to answer any questions. Very quick process and easy to do with the support of customer service. Thank you ... Read more Reviewed on: 11th August 2025

Latest lowest rating:

1

AVOID. Zuto illegally sell cars with multiple ou... AVOID Zuto illegally sell cars with multiple outstanding safety recalls, then when something goes wrong they just expect you to prove there was in iss... Read more Reviewed on: 30th September 2024

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About this product

Zuto is a car finance credit broker.

Once you’ve filled out the online application, you’ll get a quick decision. Zuto search a panel of lenders to find the best deal for you and have access to over 200 products including some that aren't available anywhere else. Zuto also run a free vehicle and history check on any car you like.

Zuto car finance reviews help you find out what it’s really like to be a customer. If you’ve used Zuto before, you can also leave a review and share your experience.

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Zuto Car finance reviews (147)

The service was brilliant.

The service was brilliant. Laura and the team were really helpful & quick. Reviewed on: 6th August 2025

Samantha Verdon was amazing from start to finish.

Samantha Verdon was amazing from start to finish. I'd 100% recommend Zuto such and easy process and love my new car Reviewed on: 6th August 2025

Laura is amazing!

Laura was so helpful and patient and it was brilliant to be able to text so things could progress whilst I was at work and unable to call. Reviewed on: 5th August 2025

Easy, straightforward, and excellent customer care!

I had the pleasure of dealing with Daniel Ross to facilitate my car finance agreement - the whole process was smooth and straightforward, and the level of customer care and attention to detail from the start was absolutely spot on. I've dealt with many car finance companies professionally in my time, and I can easily say Auto have been one of the best. Reviewed on: 5th August 2025

This is how customer service is done the right way.

Cara was incredibly helpful and understanding of Autism in a totally non judgmental way. Cara was friendly and willing to explain the things I didn't fully understand at first. Cara had all the information needed and was both professional and took the time to have a little joke. This helped me feel less anxious and proves that Cara excels at customer service. If you have a "goid service award" is would like to put Cara's name forward to receive acknowledgement of the work they do. Reviewed on: 5th August 2025

Friendly and helpful staff with good communication.

Friendly and helpful staff with good communication. Gave detailed and helpful information thought the whole sales process. Reviewed on: 5th August 2025

Helpful and quick

James was very helpful and always quick to respond. Reviewed on: 4th August 2025

Very good interact .i am happy

Very good interact . I am happy to do finance Reviewed on: 4th August 2025

Jamie gave knowledgeable, patient and excellent serv...

Jamie gave knowledgeable, patient and excellent service. Provided all the information I asked for and more! He’s a credit to the company. Thanks Reviewed on: 4th August 2025

No care when they have the money

Brilliant Upto the moment of signing finance agreement then trader then was rude and changed the deal so I said I did not want the car (within 12h of signing the paperwork ) now it has been 3 weeks and have called zuto everyday and they will say anything to get me off the phone and say will call me back but never do and say payments will defo be back tomorrow but never is or just say the trader won’t answer the phone. But they normally transfer me to to there team for recovering the funds but then the phone hangs up where I have been on hold so long.so now I’m 3 weeks in with no car and I’m paying the £382 a month . Reviewed on: 4th August 2025

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Zuto: Car finance reviews

3300% increase in 5 star reviews

400% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Zuto: Car finance now

Zuto Car finance reviews (147)

The service was brilliant.

Samantha Verdon was amazing from start to finish.

Laura is amazing!

Easy, straightforward, and excellent customer care!

This is how customer service is done the right way.

Friendly and helpful staff with good communication.

Helpful and quick

Very good interact .i am happy

Jamie gave knowledgeable, patient and excellent serv...

No care when they have the money

Review Zuto: Car finance now

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