Write a review

Zuto: Car Finance reviews

Name: Car Finance
Rating: 4.13 (111 reviews)

View other Zuto products

2.89

Based on 111 reviews, last reviewed 30th Sep 2024

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

74%

3 star

2 star

21%

Latest highest rating:

5

Zuto - Leave it in their hands I recently had the pleasure of working with Zuto to secure car finance, and I couldn't be more satisfied with the experience. From the outset, Zuto de... Read more Reviewed on: 24th May 2024

Latest lowest rating:

1

AVOID. Zuto illegally sell cars with multiple ou... AVOID Zuto illegally sell cars with multiple outstanding safety recalls, then when something goes wrong they just expect you to prove there was in iss... Read more Reviewed on: 30th September 2024

Read all reviews See your review

About this product

At Smart Money People, we're one of the leading places for Zuto Car Finance reviews online. If you're looking to see how customers rate Zuto, read our reviews below, or if you're an existing Zuto customer, please leave you car finance review below and help out our community! We're changing financial services for the better.

Zuto Car Finance reviews (111)

Review of the Zuto, Car Finance:

Zuto Finance has proven to be a nightmare from start...

Zuto Finance has proven to be a nightmare from start to finish. My experience with them has been nothing short of a prolonged ordeal filled with frustration, financial strain, and ultimately disappointment. My grievances with Zuto Finance began in July 2023, when I encountered issues with a vehicle financed through them. Despite reaching out to address these issues promptly, what ensued was a seemingly endless cycle of delays, excuses, and blatant disregard for customer satisfaction. One of the most infuriating aspects of dealing with Zuto Finance was their deliberate prolongation of my complaint until I had no legal recourse left to return the vehicle. It's clear that their strategy was to exhaust me into submission rather than genuinely addressing my concerns. This tactic is not only unethical but demonstrates a complete lack of integrity on their part. To add insult to injury, during the months when my complaint was being "investigated," I was advised by Zuto Finance not to use the vehicle. This impractical suggestion not only rendered the vehicle useless but also resulted in me incurring exorbitant expenses for alternative transportation arrangements. The fact that they failed to offer any form of compensation for this inconvenience is utterly appalling. Furthermore, when I reached out to express my inability to sustain these financial burdens any longer, Zuto Finance conveniently waited until the mileage on the vehicle was at a critical point before taking any action. This calculated move demonstrates a complete disregard for the well-being of their customers and further solidifies their prioritization of profit over customer satisfaction. In conclusion, my experience with Zuto Finance has been nothing short of a nightmare. Their incompetence, lack of accountability, and disregard for customer welfare have left me deeply disillusioned. I strongly advise anyone considering financing a vehicle through Zuto Finance to proceed with extreme caution or, better yet, explore alternative options altogether. Reviewed on: 7th February 2024

Excellent people and people skills

Very very helpful not a thing was to much for them at tall. There phone manner was excellent and always ring you like thay said. Reviewed on: 24th June 2017

Outstanding experience!

Thank you very much for your help! It came in a moment of my life when I was in big need for help! Reviewed on: 24th June 2017

7 Loan Agreements Between Us Over Years

I think the title says it all! We have used the service of Zuto over 7 agreements now. It's really helpful to have accurate information, kind and courteous staff each time we have applied. The process is unbelievably simple and in a matter of viewing the latest car we collected it later that week. Using Zuto gives us both the peace of mind knowing that from start to finish we will receive a excellent service. Most importantly no stress! We also could choose our car from any recognised approved dealership! The payout was amazing! So quick. We will be back I am sure in the future and wish to pay a special thanks to their Managing Director who was so kind and gracious to us for our returning business. A busy man yet takes the time to say "thank you" what a guy! It goes without saying that we are truly and honestly delighted! Thanks Zuto! Stephen Reviewed on: 24th June 2017

Excellent service from start to finish

Fantastic customer service, fast turnaround and made sure I got exactly what I was looking for. Reviewed on: 24th June 2017

When struggling zuto was there to help.

I was looking for a car on fiance but was strugglering due to having bad credit. Zuto really helped me and found me a company who would help me get a car. I now have a car on finance thanks to zuto. They was very professional and communication all the way through re assuring. Thanks zuto. Reviewed on: 24th June 2017

Happy customer!

Zuto helped me with my first car, they made sure the dealers were legit and safe, made sure I considered the mileage and just made me feel like I could go to them for advice. Once I picked the car, my finance was processed within moments, and it was below my budget! Thanks for everything Zuto! Reviewed on: 24th June 2017

Great

Help me to get a car and staff were great and friendly and very helpful Reviewed on: 24th June 2017

Great customer service

Friendly staff,who work hard so you don't have to. Reviewed on: 22nd June 2017

Great work

Very patient and understanding. Very professional in dealing with you and everyone involved in purchasing a car Reviewed on: 19th June 2017

Great customer care and very helpful

They were a great team that really helped me to buy my new car with all the help i needed to obtain the finance. I would recommend them to any of my friends and family.. Reviewed on: 28th May 2017

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub