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Zuto: Car Finance reviews

Name: Car Finance
Rating: 4.13 (111 reviews)

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2.89

Based on 111 reviews, last reviewed 30th Sep 2024

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

74%

3 star

2 star

21%

Latest highest rating:

5

Zuto - Leave it in their hands I recently had the pleasure of working with Zuto to secure car finance, and I couldn't be more satisfied with the experience. From the outset, Zuto de... Read more Reviewed on: 24th May 2024

Latest lowest rating:

1

AVOID. Zuto illegally sell cars with multiple ou... AVOID Zuto illegally sell cars with multiple outstanding safety recalls, then when something goes wrong they just expect you to prove there was in iss... Read more Reviewed on: 30th September 2024

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About this product

At Smart Money People, we're one of the leading places for Zuto Car Finance reviews online. If you're looking to see how customers rate Zuto, read our reviews below, or if you're an existing Zuto customer, please leave you car finance review below and help out our community! We're changing financial services for the better.

Zuto Car Finance reviews (111)

Review of the Zuto, Car Finance:

Zuto Finance has proven to be a nightmare from start...

Zuto Finance has proven to be a nightmare from start to finish. My experience with them has been nothing short of a prolonged ordeal filled with frustration, financial strain, and ultimately disappointment. My grievances with Zuto Finance began in July 2023, when I encountered issues with a vehicle financed through them. Despite reaching out to address these issues promptly, what ensued was a seemingly endless cycle of delays, excuses, and blatant disregard for customer satisfaction. One of the most infuriating aspects of dealing with Zuto Finance was their deliberate prolongation of my complaint until I had no legal recourse left to return the vehicle. It's clear that their strategy was to exhaust me into submission rather than genuinely addressing my concerns. This tactic is not only unethical but demonstrates a complete lack of integrity on their part. To add insult to injury, during the months when my complaint was being "investigated," I was advised by Zuto Finance not to use the vehicle. This impractical suggestion not only rendered the vehicle useless but also resulted in me incurring exorbitant expenses for alternative transportation arrangements. The fact that they failed to offer any form of compensation for this inconvenience is utterly appalling. Furthermore, when I reached out to express my inability to sustain these financial burdens any longer, Zuto Finance conveniently waited until the mileage on the vehicle was at a critical point before taking any action. This calculated move demonstrates a complete disregard for the well-being of their customers and further solidifies their prioritization of profit over customer satisfaction. In conclusion, my experience with Zuto Finance has been nothing short of a nightmare. Their incompetence, lack of accountability, and disregard for customer welfare have left me deeply disillusioned. I strongly advise anyone considering financing a vehicle through Zuto Finance to proceed with extreme caution or, better yet, explore alternative options altogether. Reviewed on: 7th February 2024

Amazing

Zuto by far are the best company I've ever dealt with everybody was polite, everybody knew what was going I was always informed of everything and by far the best thing was the speed of everything fast simple great Reviewed on: 14th May 2017

good service and quick

helpful/quick and overall happy with the service Reviewed on: 12th May 2017

outstanding

wasnt sure at first but when contacted by zuto started a great experience theu sortrd it quickly got thr car we wanted all round fantastic friendly servicr Reviewed on: 11th May 2017

Great service

Everything was clear and easy from start to finish and always available to help Reviewed on: 11th May 2017

Great service and standard of customer service

Helpful and communicated through the whole process, never pushy in any way and actually they ensure everything works out even after you have received the car. Really easy to use Reviewed on: 11th May 2017

First class service

Very friendly service and they did all the leg work and kept me informed on everything that was happening..first class service ill defo use zuto again Reviewed on: 11th May 2017

They are excellent! Just go for it!

From the first to the last bit all team was really helpful! Explained everything very well, perfect customer service, always happy to help. There is nothing more what they could do. I wish for every company to have such a amazing staff! Well done guys! Reviewed on: 11th May 2017

Polite professional

from applying to recieveing vehicle got outstanding service through everyone spoke to stress free excelant Reviewed on: 11th May 2017

Nice people and always willing to help

Great customer service and always willing to help you to your satisfaction. I really appreciate my transactions with Zuto Reviewed on: 11th May 2017

A surprisingly pleasant experience.

I was not expecting great things but Zuro surprised me. From start to finish they were helpful and supportive and the entire process took just 72 hours. When the initial car I wanted was already sold they found me another. Reviewed on: 11th May 2017

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