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118 118 Money: Credit Card reviews

Name: Credit Card
Rating: 2.54 (48 reviews)

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2.14

Based on 48 reviews, last reviewed 5th Mar 2025

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

31%

57%

Latest highest rating:

5

Really helpful and easy to use app Really helpful and easy to use app Reviewed on: 24th May 2024

Latest lowest rating:

1

details lost , not reported properly, asking for ide... details lost , not reported properly, asking for identification so many times, kept waiting on the phone for an hour with different people still no re... Read more Reviewed on: 1st March 2025

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About this product

118 118 Money Credit Card reviews (48)

Review of the 118 118 Money, Credit Card:

Very high interest

The interest rate is absolutely shocking I’ve not used my card this month yet they charge a minimum £70/£80 a month on top of your minimum payment this month my bill is £170 wish I’d looked elsewhere daylight robbery Reviewed on: 19th September 2023

Poor , financial help , ruthless

I recent entered into stepchange agreement , as I lost my job due to covid 19, this is the only company that has endlessly hounded me for charges , they are filing defaults on my credit file constantly , they are demanding I pay charges even though I am on a debt relief plan ? , the stress this poor company has caused I wish I never dealt with them , I would stay clear otherwise, all the other companies have been great and supportive apart from this company . Reviewed on: 16th March 2022

Mr

I love the company because it has good service Reviewed on: 24th February 2022

If possible use another lender

I had a credit card and loan with 118 money for a while. Never missed any payments, and then found myself in financial difficulty. I contacted them to tell them that I could not keep up with payments, and that I would have to enter a debt arrangement scheme with a debt charity. Although I was in a debt arrangement scheme they were still being paid back the debt in full, and actually before my final loan payment was due. Even though they were clearly told about my debt arrangem... Reviewed on: 10th February 2022

Simple

Simple stress free credit great customer service Reviewed on: 27th January 2022

Fantastic card

Best credit card I’ve ever had no fees no late charges And no charging for cash withdrawals excellent Reviewed on: 25th January 2022

Good

Not too bad. Always ready to help with credit but at a higher cost in terms of rste Reviewed on: 23rd January 2022

Slow

Difficult to terminate my credit card. Reviewed on: 9th October 2021

Excellent Customer Service

118 118 provided me with a credit card and the process of application and subsequent card arrival was both quick and simple. Brilliant app and great experience. Reviewed on: 13th August 2021

100%

Este de mare incredere, o recomand cu incredere! Reviewed on: 22nd March 2021

fantastic

Easy to arrange and helpful if needed Reviewed on: 15th March 2021

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