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118 118 Money: Credit Card reviews

Name: Credit Card
Rating: 2.54 (48 reviews)

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2.12

Based on 48 reviews, last reviewed 5th Mar 2025

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

31%

57%

Latest highest rating:

5

Really helpful and easy to use app Really helpful and easy to use app Reviewed on: 24th May 2024

Latest lowest rating:

1

details lost , not reported properly, asking for ide... details lost , not reported properly, asking for identification so many times, kept waiting on the phone for an hour with different people still no re... Read more Reviewed on: 1st March 2025

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About this product

118 118 Money Credit Card reviews (48)

Review of the 118 118 Money, Credit Card:

Difficult to get it card unblocked

If I use the card, I clear it at the end of the month so the comments about high interest dont affect me. Having said that, ive had the card for a couple of years, never gone over my limit, always paid on time - usually clearing it. Never had a limit increase. Biggest issue with them is the random blocking if the card for a potentially fraudulent transaction. Nonproblem with them being overly careful, but when have to spend 90 minutes on their useless chat service to get it unblocked it becomes a problem. Imagine paying in a restaurant and your card is declined? Theyd be charging you rent before you get it resolved. Reviewed on: 5th March 2025

Brilliant

Easy service with good customer care Reviewed on: 17th February 2021

Brilliant no fee card

Easy application, process and excellent that there is no fees applied for things such as late payments, using abroad or taking out cash Reviewed on: 17th February 2021

Excellent for credit rating

Excellent for bad credit helps build your score apr very good no charges unseen Reviewed on: 15th February 2021

Phone number changed for no reason

I took out a 118118 credit card using my current mobile number in the registration process. All worked well for a couple of weeks until the mobile phone number connected with my account was changed somehow, and I could not access my account as the verification text was going to a different number. Took various phone calls and complaints over 2 months to finally get resolved without explaination. Reviewed on: 1st July 2020

A good fair price credit card

A great credit card for building your credit score or just to make a bigger purchase to spread the repayments Reviewed on: 29th June 2020

terrible company

even if you have this card for more than a year and managed well they don't want to give you an increase.. Reviewed on: 4th June 2020

brilliant

I thought the service was great and i felt very valued as a customer Reviewed on: 20th May 2020

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