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118 118 Money: Credit Card reviews

2.31
Based on 45 reviews, last reviewed 24th May 2024
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
33%
See only 4 star reviews
7%
See only 3 star reviews
2%
See only 2 star reviews
2%
See only 1 star reviews
56%

Latest highest rating:

5

Really helpful and easy to use app Really helpful and easy to use app Reviewed on: 24th May 2024
Mike's avatar
Mike

Latest lowest rating:

1

High interest rates and change standard charges with... High interest rates and change standard charges with high increase Reviewed on: 21st February 2024
Mary E's avatar
Mary E

About this product

118 118 Money Credit Card reviews (45)

Review of the 118 118 Money, Credit Card:

I've had a complete nightmare with 118 credit card.

1
I've had a complete nightmare with 118 credit card. They keep on taking minimum payment twice which puts me in an unaranged overdraft and tell me it will take 3 days to refund the payment. Under no circumstances set up a direct debit for minimum payment. Make your payment manually. Reviewed on: 9th February 2024

Phone number changed for no reason

2
I took out a 118118 credit card using my current mobile number in the registration process. All worked well for a couple of weeks until the mobile phone number connected with my account was changed somehow, and I could not access my account as the verification text was going to a different number. Took various phone calls and complaints over 2 months to finally get resolved without explaination. Reviewed on: 1st July 2020

A good fair price credit card

5
A great credit card for building your credit score or just to make a bigger purchase to spread the repayments Reviewed on: 29th June 2020

terrible company

1
even if you have this card for more than a year and managed well they don't want to give you an increase.. Reviewed on: 4th June 2020

brilliant

5
I thought the service was great and i felt very valued as a customer Reviewed on: 20th May 2020

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