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Chorley Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.9 (249 reviews)

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4.90

Based on 249 reviews, last reviewed 17th Apr 2025

2200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

94%

Latest highest rating:

4

Good customer service Good customer service, well structure informative and details, well organised session call. good and honest people. Reviewed on: 17th April 2025

Latest lowest rating:

1

WE had a mortgage refused due to our workshops been... WE had a mortgage refused due to our workshops been to close to our house. Reviewed on: 5th March 2025

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About this product

Your home is likely the largest financial purchase you’ll ever make, so finding the right mortgage product is key. We collect Chorley Building Society mortgage reviews to give you valuable insight into the lender.

Chorley Building Society is an independent mutual building society offering a range of mortgage products. Before taking out a mortgage, be sure that you fully understand the terms, conditions and interest rates. If you’re unsure or have any questions, always contact the lender or an independent advisor to discuss the options available to you.

If you’re considering a mortgage with Chorley Building Society, read the reviews on Smart Money People. Find out what mortgage products customers have taken out and how satisfied they have been throughout the term. Read about the pros and cons of being a Chorley Building Society borrower. Learn more about the Society’s customer service. All of this and more can be found in our Chorley Building Society mortgage reviews.

Did Chorley Building Society help you purchase your dream home? Share your experience with others by writing an honest review. Why did you choose Chorley Building Society as your mortgage lender? Did the Society support you throughout your application, making it easy to understand? Has the lender kept you up to date with any important mortgage news or updates? Would you recommend the lender to family and friends? Write a Chorley Building Society mortgage review today. Together, we can help people like you make better financial decisions.

Chorley Building Society Mortgages reviews (249)

Review of the Chorley Building Society, Mortgages:

Customer service at it's best

Not only were Chorley brilliant through a difficult time and did everything to help and provide the best options, my solicitors also rang to say what lovely people and so helpful there were Reviewed on: 5th March 2025

Good customer service

Good customer service, well structure informative and details, well organised session call. good and honest people. Reviewed on: 17th April 2025

Friendly, professional staff who care!

Chorley Building Society staff are friendly, professional and helpful in their approach. I called them today about fixing a new rate and they were extremely efficient in sorting everything out for me. I felt they went the extra mile in helping me to make an informed choice which has ultimately saved me money. Special shout out to Mark but have to say all the staff here seem 'human' and we are so glad we chose them for our mortgage. Reviewed on: 9th April 2025

Good value, easy to deal with, great communication.

Easy to communicate with even when there was a little error with the payment calculations. Very open. Good value. Would definitely use Chorley again. Reviewed on: 23rd March 2025

Real people - Real service

Always helpful, great personal customer service - No-one better at this! Reviewed on: 9th March 2025

I have had the best renewals with Chorley.

I have had the best renewals with Chorley. Makes mortgages seems simple. However - wish they did longer term but fab customer service. Reviewed on: 9th March 2025

Louise was excellent

Louise was extremely friendly, professional and informative and a pleasure to speak with. Reviewed on: 8th March 2025

We have been with Chorley Building society for the l...

We have been with Chorley Building society for the last 7 years excellent with our mortgage Reviewed on: 7th March 2025

We applied for a mortgage with Chorley BS and they c...

We applied for a mortgage with Chorley BS and they couldn't have been more helpful or accommodating particularly Candice Fields who couldn't have been more helpful Reviewed on: 6th March 2025

Chorley Building Society - Exceptional

Our mortgage advisor at Chorley (Candice) was exceptionally supportive and we couldn’t recommend her or CBS highly enough. Candice went above and beyond and helped us along our house purchasing journey. Reviewed on: 6th March 2025

Product switch - excellent customer service

I have just had a detailed conversation about product switch as we come to the end of our discount rate term. The gentleman I spoke to listened, provided information in a clear manner, and helped me to be able to make a decision about next steps. It was a pleasure when it could have been a chore. Reviewed on: 6th March 2025

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