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Chorley Building Society: Savings reviews

Name: Savings
Rating: 4.81 (1289 reviews)

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4.85

Based on 1,289 reviews, last reviewed 20th Dec 2024

68% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

13%

Latest highest rating:

5

In branch service review I like the personal service from the staff who were helpful, efficient and pleasant. My experience could not have been better. Reviewed on: 20th December 2024

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Latest lowest rating:

2

Too many unnecessary numbers The registration > log-in> withdrawal process has too many steps and verifications. Have never in over 50 registrations been asked for my Nat. Ins n... Read more Reviewed on: 8th December 2023

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About this product

Chorley and District Building Society savings reviews can help you to find out more about life at Chorley and District Building Society. How easy is it to contact Chorley and District Building Society? And how friendly are they? Our Chorley and District Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Chorley Building Society Savings reviews (1289)

Review of the Chorley Building Society, Savings:

A very personable experience.

Julie was fantastic in her personable approach and adapted the conversation thinking outside of normal procedures. I asked could I answer a different security question other than my DOB, given she was calling from an blocked number. Usually with dealing with the Chorley I find them too old fashioned and “computer says no” approach but Julie was not like this and didn’t stick rigidly to the rules. We had a good conversation and she was a pleasure to do business with. If all of the team were like her I’d recommend you more. Reviewed on: 20th April 2020

Helpful and informative branch staff

I have always found the staff very helpful and informative and knowledgable with any questions that I have asked of them . I have always found them to be polite in manner. I am kept informed of changing or new accounts as they arise. I like the personal contact of branch staff but also recognise that online information is also advantageous to some as well. Reviewed on: 4th March 2024

Opened account for my sons savings.

Opened account for my sons savings. Easy ti do and with regular communication its good Reviewed on: 4th March 2024

Very personable whilst remaining professional

Very personable whilst remaining professional Reviewed on: 4th March 2024

Chuffed with Chorley

Excellent service from one of the lesser known building societies. It makes such a refreshing change from the treatment meted out by the faceless bigger institutions Reviewed on: 4th March 2024

Been with them for over 20 years and always had a gr...

Been with them for over 20 years and always had a great experience Reviewed on: 4th March 2024

Extremely efficient service,on every occasion was at...

Extremely efficient service,on every occasion was attended to with little or no waiting. Well done, what a pleasant change. Reviewed on: 4th March 2024

Well run local business with friendly and knowledgea...

Well run local business with friendly and knowledgeable staff. Reviewed on: 4th March 2024

They provide a friendly, helpful and personal service

Service is carried out at a a personal level over the phone to help make sure my savings are correctly attributed. Also, always very friendly when the call. They exude confidence that they know wahat they are doing and are striving to do it right. Reviewed on: 4th March 2024

Fantastic staff who are well informed and make the s...

Fantastic staff who are well informed and make the savings experience personable Reviewed on: 4th March 2024

Been a customer for a couple years and both online a...

Been a customer for a couple years and both online and branch support has been wonderful. Real customer friendly approach so welcoming in this fast modern day and age. Well done. Reviewed on: 4th March 2024

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