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Chorley Building Society: Savings reviews

Name: Savings
Rating: 4.82 (1679 reviews)

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4.82

Based on 1,679 reviews, last reviewed 19th Sep 2026

40% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

Excellent customer service I spoke to Kerri and she was really helpful! She talked me through how to register for the online banking service so that it was really clear and easy... Read more Reviewed on: 19th September 2026

Latest lowest rating:

1

Email states enter 10 digit account number. Email states enter 10 digit account number. Only provided with a 8 digit number. Not a good start. So can not log on. Reviewed on: 4th June 2026

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About this product

You can open a Chorley Building Society savings account with as little as £1.

For most accounts, you can open and manage them online. There’s a range of account types including variable and fixed rates.

Chorley Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Chorley Building Society before, you can also leave a review and share your experience.

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Chorley Building Society Savings reviews (1679)

Happy saver

Good advice. Helped me by providing the information which allowed me to make decisions about my savings. Polite friendly and professional. Reviewed on: 3rd February 2026

Excellent service

Excellent service and advice. Account change for higher interest on advice. Reviewed on: 3rd February 2026

Setting up a transfer

Clear information provided and step by step support to create an on line account and set up a transfer Reviewed on: 31st January 2026

Phoned for help with new online account set up and g...

Phoned for help with new online account set up and got excellent easy to follow advice provided by an extremely well spoken helpful lady. Reviewed on: 30th January 2026

Kind, patient and very knowledgeable customer service

Last week I set up a Chorley Building Society regular monthly savings account. But somehow I got myself in a pickle earlier today trying to access it via the Chorley Online Portal. I phoned up and was taken through everything by a very patient, and kind, but most importantly a very knowledgeable person by the name of Julie. I received excellent customer service from Julie and I'm now very much online with Chorley and able to view my savings via the online portal. I am very grateful for the patient customer service I received and that it was from someone who clearly understands the online system AND customer service Reviewed on: 26th January 2026

Good old fashioned personal service

Easy to talk to the staff, lovely office, handy in town, much better than online. Reviewed on: 23rd January 2026

Staff always helpful and knowledgeable.

Staff always helpful and knowledgeable. Has a family feel to it,the staff recognise you and others in the family Reviewed on: 21st January 2026

Good phone customer service

Online information and paperwork in the post was unhelpful but good customer service on the phone helped me access my savings account and request a transfer of my funds. Amanda was very helpful and took multiple calls until my issue was resolved. Reviewed on: 20th January 2026

I love dealing with the Chorley, the staff are so fr...

I love dealing with the Chorley, the staff are so friendly , helpful. You just don't get this service any longer... it's the best... thank you Reviewed on: 20th January 2026

Helpful staff

Very helpful and easy to achieve what we wanted to do. Staff were polite and knowledgeable. Reviewed on: 16th January 2026

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