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Chorley Building Society: Savings reviews

4.85
Based on 1,292 reviews, last reviewed 31st Jan 2025
52% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
13%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

In branch service review Very helpful counter service. My old accounts could have been earning higher interest - some proactive communication would be useful. Reviewed on: 31st January 2025
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Latest lowest rating:

2

Too many unnecessary numbers The registration > log-in> withdrawal process has too many steps and verifications. Have never in over 50 registrations been asked for my Nat. Ins n... Read more Reviewed on: 8th December 2023

About this product

Chorley and District Building Society savings reviews can help you to find out more about life at Chorley and District Building Society. How easy is it to contact Chorley and District Building Society? And how friendly are they? Our Chorley and District Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Chorley Building Society Savings reviews (1292)

Review of the Chorley Building Society, Savings:

Antiquated Building Society not in this century (or the last)

1
When is online not online? When it's Chorley Building Society. Very user unfriendly, slow, unhelpful online platform. The online platform they use is one that is used by most Building Societies but is hopeless and Chorley's use of it is dreadful. Despite having an online account they sent me a passbook. Give them a wide berth. Reviewed on: 19th May 2023

They provide a friendly, helpful and personal service

5
Service is carried out at a a personal level over the phone to help make sure my savings are correctly attributed. Also, always very friendly when the call. They exude confidence that they know wahat they are doing and are striving to do it right. Reviewed on: 4th March 2024

Fantastic staff who are well informed and make the s...

5
Fantastic staff who are well informed and make the savings experience personable Reviewed on: 4th March 2024

Been a customer for a couple years and both online a...

5
Been a customer for a couple years and both online and branch support has been wonderful. Real customer friendly approach so welcoming in this fast modern day and age. Well done. Reviewed on: 4th March 2024

Chorley offer excellent and competitive rates of int...

5
Chorley offer excellent and competitive rates of interest. I’ve contacted their savings teams with queries and questions and they’ve got back to me straight away, superb customer service. Reviewed on: 4th March 2024

A local branch with a big heart

5
Always friendly staff. Very knowledgeable and helpful. A small local branch that you can trust. Open on a Saturday morning which is great for working people. Reviewed on: 4th March 2024

From the onset, Chorley customer service has been fa...

5
From the onset, Chorley customer service has been fantastic. So much so, that I suggested to them to roll out the red carpet, sound the fanfare because they had real stars in the customer service team Reviewed on: 4th March 2024

A first class company

5
Helpful staff and excellent rate of interest Reviewed on: 4th March 2024

Great Staff

5
Staff are always friendly, polite and helpful each time I call Reviewed on: 4th March 2024

I have had a mortgage, now mortgage free.

5
I have had a mortgage, now mortgage free. I have savings with them and I’m confident of a reasonable return. Reviewed on: 4th March 2024

Staff in the branch were helpful and courteous

4
Staff in the branch were helpful and courteous Reviewed on: 4th March 2024

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