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Chorley Building Society: Savings reviews

View other Chorley Building Society products
4.82
Based on 1,679 reviews, last reviewed 19th Sep 2026
40% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent customer service I spoke to Kerri and she was really helpful! She talked me through how to register for the online banking service so that it was really clear and easy... Read more Reviewed on: 19th September 2026
Juliette C's avatar
Juliette C

Latest lowest rating:

1

Email states enter 10 digit account number. Email states enter 10 digit account number. Only provided with a 8 digit number. Not a good start. So can not log on. Reviewed on: 4th June 2026
R P's avatar
R P
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About this product

You can open a Chorley Building Society savings account with as little as £1.

For most accounts, you can open and manage them online. There’s a range of account types including variable and fixed rates.

Chorley Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Chorley Building Society before, you can also leave a review and share your experience.

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Chorley Building Society Savings reviews (1679)

In branch service review

5
Convenient local branch, friendly and helpful staff, efficient, polite. Reviewed on: 18th August 2025

I transferred an ISA to them and there were a few pr...

5
I transferred an ISA to them and there were a few problems with the bank I was transferring from but the Chorley Building Society replied to my (many!) emails within a couple hours and kept me updated with the transfer saving me the bother of chasing it up myself. Thank you for all your help Reviewed on: 4th August 2025
GEC's avatar
GEC

In branch service review

5
I like the fact that I can come to branch and have a face-to-face conversation, and that an actual person is there to help rather than having to do everything online, which a lot of banks expect!. Reviewed on: 28th July 2025

In branch service review

5
Staff at the Chorley branch are always both friendly and helpful. Reviewed on: 28th July 2025

In branch service review

5
Usually very helpful and pleasant staff. Reviewed on: 28th July 2025

Kerri Ronald was Excellent .

5
Kerri Ronald was Excellent .......... very patience and guided us through our transfer Reviewed on: 8th July 2025
Eleanor B's avatar
Eleanor B

Your Leyland branch and your HQ telephone staff wer...

5
Your Leyland branch and your HQ telephone staff were excellent and so patient Reviewed on: 3rd July 2025
Howard's avatar
Howard

In branch service review

5
I am pleased that Chorley B/S are still using passbooks instead of giving you a bit of paper and I much prefer the use of passbooks. Reviewed on: 30th May 2025

In branch service review

5
Easy going treatment, friendly, informative and helpful. Not rushed, Listened to. Reviewed on: 23rd May 2025

Excellent first contact with member of staff, very h...

5
Excellent first contact with member of staff, very helpful and put my mind at rest. Made me feel easy. Reviewed on: 21st May 2025
Geraldine c's avatar
Geraldine c

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