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Monument: Savings reviews

Name: Savings
Rating: 4.89 (541 reviews)

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4.90

Based on 541 reviews, last reviewed 12th Apr 2025

42900% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Would highly recommend this bank So easy to open an account online , no stress whatsoever , banking app easy to use as this can be difficult for the older person sometimes , can depos... Read more Reviewed on: 12th April 2025

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025

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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

Monument Savings reviews (541)

Review of the Monument, Savings:

not good

Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025

Reply from Monument Hello Leung, Thank you for your feedback. We're sorry to hear the app didn’t meet your expectations. We’ll make sure this is shared with our product team. If you’d like support with anything specific, our client services team would be happy to help. You can call us on 020 4524 8080 or email [email protected]. We’re available 9am to 6pm, Monday to Friday (except on bank holidays ) and from 9am to 1pm on Saturdays. Response date: 31st March 2025

Would recommend Monument Banking to everyone , When...

Would recommend Monument Banking to everyone , When I needed help in setting up account the customer service was excellent , Notifications about withdrawals and deposits is instant , interest notification also , great deals and most importantly I feel a confidence in this bank , We will be investing again in the future . Reviewed on: 12th April 2025

Great app, great saving rates.

Great app, great saving rates. The setup was easy and the extra services available are value adds Reviewed on: 12th April 2025

..Competitive interest rates and efficient service

Monument have proved very easy to deal with online unlike some of your competitors. This is a great attraction added to very competitive interest rates, what is not to like. I have no hesitation in strongly recommending Monument. Reviewed on: 12th April 2025

on savings very good interest rates

Very further interest rates on savings Reviewed on: 12th April 2025

Easy to use app.

Easy to use app. No hassle. Info is easy to find and understand. Tax statement is automatically sent. Reviewed on: 12th April 2025

Nice, easy, effective, safe and reliable

Nice, easy, effective, safe and reliable all I’m looking for a savings account Reviewed on: 12th April 2025

This is by far the best banking experience I have had.

This is by far the best banking experience I have had. The app is amazing, shows me everything I need to see including daily interest. Reviewed on: 12th April 2025

Straightforward and easy.

Straightforward and easy. Communication is simple and response times are good. Reviewed on: 12th April 2025

Easy to use platform with very competitive rates

Easy experience setting everything up with a very competitive savings rate Reviewed on: 12th April 2025

Excellent service

Simple app that’s is universal to use, simple and excellent if new to online banking. Customer service always polite, and excellent service. The logout details maybe need to be more prominent, Reviewed on: 12th April 2025

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