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Monument: Savings reviews

Name: Savings
Rating: 4.91 (743 reviews)

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4.92

Based on 743 reviews, last reviewed 14th Apr 2025

62500% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent bank with super fast money transfers. Excellent bank with super fast money transfers. Reviewed on: 14th April 2025

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025

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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

Monument Savings reviews (743)

Review of the Monument, Savings:

Good app, good rate

The app is good. Easy to contact someone when I need help. Interest rate was good for the time I opened up the account. Reviewed on: 9th February 2023

Excellent Customer Services

The website is very good, easy to navigate. Customer service is excellent with timely communication via text and email about new products, revised interest rates and support for investments. The interest rates on savings are very competitive. Reviewed on: 13th April 2025

Was able to open an account very easily

Was able to open an account very easily Reviewed on: 13th April 2025

I find Monument fast to react to questions / emails,...

I find Monument fast to react to questions / emails, friendly and very efficient. The interest rates are leading edge providing good returns. Reviewed on: 13th April 2025

good service given .

good service given ................. Reviewed on: 13th April 2025

Absolutely Monumental!

Great customer service and even better interest rates. Reviewed on: 13th April 2025

App so easy to use, including updates.

App so easy to use, including updates Reviewed on: 13th April 2025

Very easy and clear app, super fast money transfers...

Very easy and clear app, super fast money transfers and text update make Monument a pleasure to deal with. Good interest rates too. Reviewed on: 13th April 2025

Excellent service

Used monument for a few years now great offers on savings and ISA for my money the app is great to use and understand would definitely recommend to friends and family looking to put there money . Reviewed on: 13th April 2025

Depositing and withdrawing money is done within seco...

Depositing and withdrawing money is done within seconds, no waiting 1-2 days as with other providers. I like the monthly accrued interest tally. Reviewed on: 13th April 2025

Good communications.

Good communications. The team respond quickly to queries/problems Reviewed on: 13th April 2025

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