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Monument: Savings reviews

View other Monument products
4.90
Based on 511 reviews, last reviewed 10th Apr 2025
40100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

Outstanding Top savings rates. Customer-friendly digital build + Outstanding customer service. Reviewed on: 10th April 2025
Helene B's avatar
Helene B

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025
Leung D's avatar
Leung D
Read all reviews See your review

About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a r...

Monument Savings reviews (511)

Review of the Monument, Savings:

Superb People to Deal With

5
Seamless. Their app and IT is absolutely superb. So fast and simple. And when I have asked them a question they are very responsive. I cant recommend them highly enough. Thank you. Reviewed on: 3rd April 2025
Paul C's avatar
Paul C

Outstanding

5
Top savings rates. Customer-friendly digital build + Outstanding customer service. Reviewed on: 10th April 2025
Helene B's avatar
Helene B

Internet wary

5
Being an internet luddite i am always wary of internet banks etc. The Monument app is easy to navigate. Products are simple to chose.I am also reassured when the text indicating my money has been paid in arrives quickly. Reviewed on: 10th April 2025
Nicholas R's avatar
Nicholas R

Great service by Monument.

5
Great service by Monument. We are happy with the client servicing. Reviewed on: 10th April 2025
Komal g's avatar
Komal g

Very good rates, clear comms and amazing customer se...

5
Very good rates, clear comms and amazing customer service Reviewed on: 9th April 2025
James A's avatar
James A

Efficient process in handling and dealing

5
I love the smooth process and on board help whoever I call Reviewed on: 9th April 2025
Rimman L's avatar
Rimman L

Very good rates and easy to use app

5
Very good rates for savings accounts, and an app which is very easy to use and does exactly what I would expect it to. Easy to set up, and payments into my account are received almost instantly. Reviewed on: 7th April 2025
Stuart M's avatar
Stuart M

Great bank for savings

5
Good UX experience in the app, competitive savings rate that are usually only beaten by promotional rates and excellent customer support with very low waiting time. Reviewed on: 7th April 2025
Alejandro R's avatar
Alejandro R

Always answers questions promptly and very experienc...

5
Always answers questions promptly and very experienced staff who help you through the process. Phone calls answered quickly Reviewed on: 4th April 2025
Caw's avatar
Caw

fantastic savings account

5
I have held a savings account for a year or so and have enjoyed the interesting rte and simplicity of use Reviewed on: 4th April 2025
T E's avatar
T E

Great interest rates

5
Monument offer one of the most competitive interest rates around. Flexibility in the type of account with rewarded interest rates to suit everyone’s needs. They have been one of the last to put their interest rates down, waiting as long as they could after the Bank of England and all others had followed. Easy to use and read app. Reviewed on: 4th April 2025
Anne J's avatar
Anne J

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