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Monument: Savings reviews

Name: Savings
Rating: 4.91 (750 reviews)

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4.92

Based on 750 reviews, last reviewed 14th Apr 2025

63000% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

4

Impressed with smoothness of service and happy with... Impressed with smoothness of service and happy with good interest rates. Recommended to family member. Although a bit annoyed that the interest rate d... Read more Reviewed on: 14th April 2025

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025

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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

Monument Savings reviews (750)

Review of the Monument, Savings:

I am so grateful to have found Monument Bank

I love it - I put a break in my house buying search because of the economy and I wanted to put some of my deposit in a high yielding account. Monument was by far the best. Not only that - the app is so smart and slick! This is what I wish old school banks would be like, since they have the funds to come up with something better.... But alas Monument bank has such a great user experience! Not only that! Unfortunately my phone was stolen at the start of the year and I forgot everything with regards to accessing my Monument account. The client service team got back to me within 15 minutes after my email. Everything was sorted in 2 days - not because of delays, but because I had to provide a lot of materials. Communication was flawless - they let me know when they received what they needed from me, what stage they were at, and if there was any delay I was told when the task would be finished and what delayed it. I love Monument bank because I don't think about it besides recommending it to others and that's what I want from a bank - security, great value, fabulous customer service and to not think and worry about it. Reviewed on: 10th February 2023

Impressed with smoothness of service and happy with...

Impressed with smoothness of service and happy with good interest rates. Recommended to family member. Although a bit annoyed that the interest rate decreased twice quite quickly after joining. Reviewed on: 14th April 2025

A really easy digital user experience with great int...

A really easy digital user experience with great interest rates. Reviewed on: 14th April 2025

I am so happy with Monument.

I am so happy with Monument. They are competitive, their customer service is great and there is no fuss to saving and earning great levels of interest! Reviewed on: 14th April 2025

The App is really easy to use and transfers in or ou...

The App is really easy to use and transfers in or out happen extremely quickly Reviewed on: 14th April 2025

Best rate around and very easy to use app

Best rate around and very easy to use app Reviewed on: 14th April 2025

Great service.

Great service. Easy app to set up and manage your account. Would highly recommend this bank to everyone I know. Reviewed on: 14th April 2025

Simple to use.

Simple to use. Good app layout. Always has good percentage for savings. Monthly statements are useful and give clear information. Reviewed on: 14th April 2025

Excellent bank with super fast money transfers.

Excellent bank with super fast money transfers. Reviewed on: 14th April 2025

Amazing , excellent communications with updates.

Amazing , excellent communications with updates. Reviewed on: 14th April 2025

Easy to use App, competitive rates, excellent.

Easy to use App, good range of accounts and interest rates Reviewed on: 14th April 2025

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