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Admiral: Home Insurance reviews

4.80
Based on 11,742 reviews, last reviewed 12th Oct 2024
98% decrease in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
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12%
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1%
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Latest highest rating:

4

Renewal great price Received renewal quote, and to my surprise it had only increased by small amount, and was still cheaper than some quotes I had received. Reviewed on: 12th October 2024
John Ettery's avatar
John Ettery

Latest lowest rating:

1

Not had a good experience with my renewal quote. Not had a good experience with my renewal quote. Full of inconsistencies and errors from them. Now wouldn’t trust them to provide adequate cover at a... Read more Reviewed on: 11th October 2024
Shirley Davies 's avatar
Shirley Davies

About this product

The Admiral home insurance reviews on Smart Money People are written by ordinary people like you. We’ve got thousands of genuine reviews to help you select the right cover for your home, lifestyle and budget.

Your home is likely to be the most expensive purchase you ever make, and home insurance protects everything inside your home too, from fixtures and fittings to your possessions, so it couldn’t be more important to make the right choice. Admiral is one of the most well-established insurance providers on the market, and our Admiral home insurance reviews span various levels of cover, as well as the different types of protection it offers, from buildings insurance, to contents insurance, to combined, so you’re sure to find recommendations relevant to you.

Have you ever had a policy with Admiral? You can tell us about it by leaving your own review below. If you’re not sure what to write about, why not include your experience with customer support, how you found the sign up process, or share your thoughts on whether it’s good value for money. Including details such as the kind of policy you’ve taken out or whether it was easy to claim can also help other homeowners make the right decision.

Smart Money People is the UK’s largest financial services review site. Together, we can help to increase trust and transparency in financial services. Leave an Admiral home insurance review below.

Admiral Home Insurance reviews (11742)

Review of the Admiral, Home Insurance:

poor experience with false allegation

2
Poor customer service over an hit and run allegation despite providing all required proof vehicle assessors report confirming no damage to our vehicle. Still ongoing. Reviewed on: 3rd August 2020

My last interaction with Admiral was about my Home C...

5
My last interaction with Admiral was about my Home Contents renewal, the gentleman I spoke with listened to my reasoning and duly reduced my renewal price. A very easy procedure carried out with courtesy. Reviewed on: 1st September 2024

Use Admiral, they do it right.

5
Easy to contact, good communication, minimal contact unless initiated so not getting loads emails etc - the emails have clear a precise information.Competitive prices so keep with them despite looking elsewhere each year to see and if I find cheaper they match like for like quotes.What more do you want? Reviewed on: 1st September 2024

Peace of mind

5
Recently renewed my home insurance, managed to reduce fee with agent re-jigging my voluntary excess and got a loyalty discount for choosing to stay with Admiral. Part of my home is an old 1860 cottage with a 1980 extension. Other insurance companies wouldn't cover it but Admiral did. So relieved. Peace of mind and great customer service. Reviewed on: 1st September 2024

Good service, but beware the annual increase

4
Customer service was good whenever I contacted them. Excellent cover. BUT, the premium increased massively after 12 months, despite making no claims and no changes to circumstances. The first time, the agent was able to get close to the best alternative price, so I renewed for another 12 months. The second time, the premium went up ~30%, and there was no leeway on the price. Thanks very much, but I won't be renewing when I can get the same cover for £120 less elsewhere. Reviewed on: 30th August 2024

Very quick and easy process with competitive rates

4
Very quick and easy process with competitive rates Reviewed on: 30th August 2024

Admiral Excellent customer service

5
I have had some legal issues, I didn’t want them necessarily to meet legal costs as I knew it was unlikely to be covered. Even so the legal team gave me great advice and helped me along the way. I can’t thank them enough Reviewed on: 28th August 2024

Great Service

5
They work with me to find what's best for me Reviewed on: 27th August 2024

Professional service and trustworthy.

4
Professional service and trustworthy. Reviewed on: 26th August 2024

I’ve had Admiral house contents insurance for 8 year...

5
I’ve had Admiral house contents insurance for 8 years and although I’ve never claimed they always keep me up to date and have kept the monthly payments low. Reviewed on: 25th August 2024

Competitive Pricing & Excellent Customer Service

5
I found this policy via an online comparison site 6 or 7 years ago. Renewal terms have always been competitive but on 2 occasions I have found slightly cheaper quotes. Admiral have matched these immediately. Their customer service staff are first rate too Reviewed on: 25th August 2024

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