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Admiral: Personal Loan reviews

Name: Personal Loan
Rating: 4.81 (1395 reviews)

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4.77

Based on 1,395 reviews, last reviewed 24th Aug 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

Great value loans and exceptional service Really kind customer service team and quick payday loan really helped me out during a tough time. Completely paid off now with little interest and gre... Read more Reviewed on: 24th August 2024

Latest lowest rating:

1

They appeared pre-approved, applied for a loan, made... They appeared pre-approved, applied for a loan, made a hard search, and asked to provide a copy of licence, 3 months' payslips and 3 months' Bank stat... Read more Reviewed on: 17th January 2024

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About this product

Want to know if a personal loan from Admiral is right for you? Read reviews from our community members, whether it's for home improvement, debt consolidation, a new car, or whatever else, Admiral personal loan customers leave their reviews here. Already have a loan with Admiral? Share your own comments and you'll be helping others who are trying to decide if Admiral is the right choice for them.

Admiral Personal Loan reviews (1395)

Review of the Admiral, Personal Loan:

They're your friends until you run into money problems

The customer service is nice until you run into money problems. They don't care about their customers and situations, as long as they get paid. After a few unfortunate situations I was left out of a job for a short time and fell back quite a bit on my debts as I couldn't pay them. I finally found a new job but my debt by then was too large to manage and left me with not enough to eat or pay rent. I spoke to a government funded agency about starting a debt management plan (DMP), who was so nice and reassuring. After going through the process and telling all my loaners they all agreed that the DMP was the way forward. Barclays, Tesco, AA, HSBC, they were all nice, too, and said they understand and fully agreed on the DMP, saying it was in my best interest and they'd stop the interest ony loans. Apart from Admiral, who nonstop started calling my phone 3x times a day. They kept advising not to get a DMP and said instead I should tell them what I earn and pay out and Admiral will independently agree on what I should pay them and basically said they will work out what I should pay the other companies. How is that fair in any way for the other companies I owe money too? They all agreed, why is Admiral being greedy. My DMP said to not talk to Admiral, as they will on my behalf and agree the amount I can afford to pay. Admiral didn't like this and continued to call me everyday, sending threatening court letters. Eventually the DMP was agreed by Admiral. All was going fine up until I checked my credit rating and found that Admiral have placed a CCJ on me. Now after going through all the forums, everyone says don't worry if you've agreed a DMP noone will go through the CCJ route. I guess Admiral do, they really don't care about your situation and how much you may be struggling. Their top priority is getting as much money from you as possible, even if you're not left with enough to eat/pay rent. Reviewed on: 14th October 2018

A great credit solution

Easy to set up, excellent credit conditions and customer support. Reviewed on: 31st May 2023

Great

Admiral make things so easy - have a loan and also my car insurance with them. Great company Reviewed on: 22nd February 2023

Easily repayable loan

Managed to buy a car outright and split the payments over 4 years Reviewed on: 16th February 2023

Very good

Very professional Company and for this reason I mede the decision to apply for an loan with them Reviewed on: 13th January 2023

Fantastic Customer Service

We have a loan with Admiral but we are currently going through a difficult time financially so needed some support albeit temporarily. I was listened to with sincere empathy and understanding and was offered a reduced payment plan to be reviewed in 12 months which was above and beyond what I requested. I was reassured and not judged or made to feel ashamed of the situation we find ourselves in. Admiral staff and the products they promote are simply wonderful; I couldn’t recommend them highly enough. Reviewed on: 17th December 2022

Great, straight forward service

I honestly don't understand the negative reviews on here. My experience was fantastic! Applied online, follow up call to check details 2 days later. Loan approved 2 hours later and an email to says funds will be available in 3 working days. All at the APR I had seen online. I was worried as I read reviews after applying, I'm glad I didn't read them before otherwise I would not have applied. Great service, thanks! Reviewed on: 12th October 2022

Understanding

Great interest rate and really good customer service, i applied for a personal loan for a car shortly after paying off my last car finance after precious vehicle was stolen, previous car finance was still showing on credit file (as unpaid) and so fully expected to get declined for this reason however admiral phoned to ascertain my circumstances and approved the loan once circumstances were explained and the lady I spoke to was really lovely! Reviewed on: 12th August 2022

Very easy and fast service

Very easy to apply and fast service. Quick payment and full easy to understand paperwork. Reviewed on: 12th August 2022

Terrible company

Like a lot of previous reviews, I was told a loan with admiral was pre approved. Applied online with a hard credit search to be told couldn’t complete all security checks. Then had an email 24 hours later to state they couldn’t do one of their security checks and there was nothing I could submit to change it. Disgrace of a company and there should be stricter control and regulation. Don’t go anywhere near them. Reviewed on: 8th June 2022

Pre - approved scam

I was pre-approved for a top-up loan, however when I submitted the loan application and it was under review I received an email saying that I had been rejected. Hard search on my credit file that could have been avoided, absolutely shocking. Reviewed on: 19th May 2022

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