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Adrian Flux: Personal Insurance Broker reviews

2.49
Based on 147 reviews, last reviewed 10th Dec 2024
No new 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
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43%
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7%
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2%
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5%
See only 1 star reviews
43%

Latest highest rating:

5

Good customer service Someone always picks up the phone quickly when I call and Chen always help me! Reviewed on: 29th August 2023
Alistair Marjot's avatar
Alistair Marjot

Latest lowest rating:

1

Avoid as they are legalised thief's, Avoid as they are legalised thief's, I was given a quote, I accepted, they then said they gave wrong quote (£420 then went to £1400) I said no, cancel... Read more Reviewed on: 10th December 2024
Stephen Rooney's avatar
Stephen Rooney

About this product

Adrian Flux is the UK’s largest specialist motor insurance broker but they also offer other types of cover.

Car insurance policies include cover for standard vehicles, kit cars, disabled and learner drivers, classic and high-performance cars.

Adrian Flux also offer general home insurance and cover for holiday, high-value and unoccupied homes as well as subsidence and flood risk.

Other policies include bike and van insurance, cover for motorhomes as well as key care and breakdown cover.

Adrian Flux Personal Insurance Broker reviews (147)

Review of the Adrian Flux, Personal Insurance Broker:

Charged several £35 admin fees.

1
Charged several £35 admin fees. One to update my accommodation from a house to flat. The other was to update my NCB discount on another vehicle. Got charged an additional £70 because I had a 'For information only' Claim. No claim was made and no money transferred. Adrian flux charged £70, whereas when I informed other insurers for my other vehicles. They said this didn't matter and doesn't effect the policy as its for information only and no claim was made. They were the cheapest option for me, I now understand how they can quote so low. They'll make it up elsewhere after you've paid and if you want to back out within the 14-day cool off period, it will be £80 to cancel. Regret not cancelling at the first admin fee. Will not use them again and will choose a less budget provider. Reviewed on: 7th November 2024

Adrian.... He's alright.

4
What can i say about Adrian.... He sells insurance, i need insurance so we seam to come to an agreement every year. Wouldn't say he's a best mate but would go out for a pint with the guy! Reviewed on: 7th July 2017

great service

5
been with these for years and never been let down. Reviewed on: 6th July 2017

Great Customer Service

5
Very happy to vote for Adrian Flux. We had just had a terrible experience with our previous classic car insurer, & were feeling a bit frazzled. The staff at Adrian Flux were calm and reassuring. Reviewed on: 6th July 2017

Great service and prices

5
Always able to help and happy to help Reviewed on: 6th July 2017

easy

5
very knowledgeable and easy to deal with Reviewed on: 6th July 2017

Happy

5
Good price and never let me down. Reviewed on: 6th July 2017

Kit car magic

5
Kept in touch without mithering. Good kit car cover. Reviewed on: 5th July 2017

Quality assured

5
Have been with Adrian Flux with various cars including classics and they are always professional, courteous and always willing to help. Costs are reliably fair too. Reviewed on: 5th July 2017

A recommendation like no other!!!

5
Adrian Flux always offer very, very competitive quotations. I have put their claim to be able to undercut another quotation to the test many times. They always come up trumps!!! That is why I've remained a loyal policyholder for more than 10 years. Many congratulations. You deserve it. Reviewed on: 5th July 2017

always very helpfull and compeditive

5
always a pleasure helpful with no pressure Reviewed on: 5th July 2017
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