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Adrian Flux: Personal insurance broker reviews

View other Adrian Flux products
2.69
Based on 158 reviews, last reviewed 24th Sep 2026
300% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
43%
See only 4 star reviews
6%
See only 3 star reviews
2%
See only 2 star reviews
4%
See only 1 star reviews
44%

Latest highest rating:

5

Great cover, friendly staff. Great cover, friendly staff. Very helpful with my questions and helped me understand more about insurance policies! Reviewed on: 3rd September 2026
Big Al's avatar
Big Al

Latest lowest rating:

1

Worst customer experience I have been trying to amend a policy with Adrian Flux for a month. I have spent probably 3 hours on calls with the team in that time. Noone ever calls... Read more Reviewed on: 24th September 2026
BB Towlang's avatar
BB Towlang
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About this product

Adrian Flux is the UK’s largest specialist motor insurance broker but they also offer other types of cover.

Policies include cover for standard vehicles, learner drivers, classic and high-performance cars. Other policies include general home insurance, high-value and unoccupied homes, bike and van insurance, motorhomes, key care and breakdown cover.

Adrian Flux reviews help you find out what it’s like to be a customer. If you’ve used Adrian Flux before, you can also leave a review and share your experience.

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Adrian Flux Personal insurance broker reviews (158)

Efficiency. Value. and friendleness

5
MY request for motorhome insurance was handled with speed, friendleness and the cost was much lower than I expected. They have been in regular contact checking that all had gone well and was I happy with their service. A pleasant experience. Reviewed on: 23rd November 2019
george's avatar
george

Specialist insurer that doesn't cost an arm and leg

4
Reasonable insurance at reasonable prices but it did take me some persistence to get them to get me the best deal for me Reviewed on: 14th September 2019
Michael Wofsi's avatar
Michael Wofsi

IMO High Cancellation costs.

1
Company okay for initial price, never had to claim so cannot comment on that. Their cancellation fees are astronomical. They state certain fees and charges in their T&C's but with a couple of other 1 liners they add in another host of fees, from themselves (commission) and from the original insurer. My Policy was £289 for 12 months. After 28 days of use and all of their fees my refund was £149. Take note and be warned. Reviewed on: 6th September 2019
Chris Newman's avatar
Chris Newman

Great Value for money

5
Very competitive prices, beat my online comparison quote. Reviewed on: 30th August 2019
Julie Winward's avatar
Julie Winward

predators

2
read every detail they will try and opt out of everything on technicalities but they do cover where other providers will not Reviewed on: 25th August 2019
felicity bush's avatar
felicity bush

Good

4
Perfectly adequate. My expectations were met. Reviewed on: 17th July 2019
NT's avatar
NT

Settled too easy

1
Settled a claim of another driver hitting me 50:50 instead of nailer her to the wall. Reviewed on: 6th July 2019
gav's avatar
gav

Outside the box

4
Good all rounder - covering what others didn't and looking at the individual requirements rather than box ticking conformity. Reviewed on: 13th January 2019
Gf's avatar
Gf

Good Insutam d

5
Have done me proud in the past, would highly reccomemd Reviewed on: 4th December 2018
Steve's avatar
Steve

Honest pricing and a service that goes beyond box ticking

5
I've shopped around and tried most of the big brands out there I always end up going back to Adrian Flux. Their staff know what they are doing they don't make the mistakes all the others make. They understand more specialist vehicles and lease plans. All the other big brands always over promise and under deliver. Flux are honest up front and just get it right that's all I want. I don't need gimics, mer cats or washed up Hollywood actors I need a operator at the end of the phone who knows cars an gets the quote right. Flux do this every time. Reviewed on: 2nd September 2018
Bernadette's avatar
Bernadette

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