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Adrian Flux: Personal Insurance Broker reviews

2.25
Based on 153 reviews, last reviewed 30th Jun 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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7%
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5%
See only 1 star reviews
44%

Latest highest rating:

5

A1 Hard-to-find /obscure motor vehicle insurance br... A1+ Hard-to-find /obscure motor vehicle insurance brokers. Fantastic customer service from an incredibly knowledgeable, experienced and dedicated team... Read more Reviewed on: 28th February 2025
Chloe D's avatar
Chloe D

Latest lowest rating:

1

Penalised unfairly By mistake , i gave them a date which was a year out regarding a past claim. They had already taken the money from me while my application was being r... Read more Reviewed on: 30th June 2026
mark s's avatar
mark s

About this product

Adrian Flux is the UK’s largest specialist motor insurance broker but they also offer other types of cover.

Car insurance policies include cover for standard vehicles, kit cars, disabled and learner drivers, classic and high-performance cars.

Adrian Flux also offer general home insurance and cover for holiday, high-value and unoccupied homes as well as subsidence and flood risk.

Other policies include bike and van insurance, cover for motorhomes as well as key care and breakdown cover.

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Adrian Flux Personal Insurance Broker reviews (153)

Amazing Customer Service

5
I have dealt with Adrian Flux for a few years now for my car insurance. They are amazing and have great prices and amazing customer service! I will continue to recommend these to family and friends Reviewed on: 16th September 2020

Rip off merchants

1
If i could give zero stars i would, i paid £420 for my insurance, sold car 16 days later and they wanted to give me only £120 back as a cancellation. Avoid at all costs! Reviewed on: 17th July 2020

Great price great customer service

5
After trying many different insurance companies and compare websites Adrian Flux has the best price and cover by far. Customer services always helpful and if you do need them they are there to help. Reviewed on: 29th June 2020

AVOID Adrian Flux!!! DAY LIGHT ROBBERY!!!

1
AVOID Adrian Flux!!! DAY LIGHT ROBBERY!!! My instructor has introduced this company, he paid for just over £60 per month of learner insurance for his daughter, than he sold the car to me, and I have to pay £220 for 1 month learner insurance police with Adrian Flux on Fri (31/01/2020) for same car. Unfortunately the car broke down today (03/02/2020), so rather than waste the £220 for one month, I thought that I could cancel within 14 days and get money back. Guess what, NOT POSSIBLE...... Literally daylight robbery. Beware, avoid. Reviewed on: 3rd February 2020

Rip off

1
When taking out the insurance for my lodge I was impressed with how competitive the quote was. However I cancelled the policy as the lodge was sold and was gobsmacked at the charges they impose. In total £55. Would definitely NOT recommend Reviewed on: 15th January 2020

Efficiency. Value. and friendleness

5
MY request for motorhome insurance was handled with speed, friendleness and the cost was much lower than I expected. They have been in regular contact checking that all had gone well and was I happy with their service. A pleasant experience. Reviewed on: 23rd November 2019

Specialist insurer that doesn't cost an arm and leg

4
Reasonable insurance at reasonable prices but it did take me some persistence to get them to get me the best deal for me Reviewed on: 14th September 2019

IMO High Cancellation costs.

1
Company okay for initial price, never had to claim so cannot comment on that. Their cancellation fees are astronomical. They state certain fees and charges in their T&C's but with a couple of other 1 liners they add in another host of fees, from themselves (commission) and from the original insurer. My Policy was £289 for 12 months. After 28 days of use and all of their fees my refund was £149. Take note and be warned. Reviewed on: 6th September 2019

Great Value for money

5
Very competitive prices, beat my online comparison quote. Reviewed on: 30th August 2019

predators

2
read every detail they will try and opt out of everything on technicalities but they do cover where other providers will not Reviewed on: 25th August 2019

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