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Adrian Flux: Personal insurance broker reviews

View other Adrian Flux products
2.69
Based on 158 reviews, last reviewed 24th Sep 2026
300% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
43%
See only 4 star reviews
6%
See only 3 star reviews
2%
See only 2 star reviews
4%
See only 1 star reviews
44%

Latest highest rating:

5

Great cover, friendly staff. Great cover, friendly staff. Very helpful with my questions and helped me understand more about insurance policies! Reviewed on: 3rd September 2026
Big Al's avatar
Big Al

Latest lowest rating:

1

Worst customer experience I have been trying to amend a policy with Adrian Flux for a month. I have spent probably 3 hours on calls with the team in that time. Noone ever calls... Read more Reviewed on: 24th September 2026
BB Towlang's avatar
BB Towlang
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About this product

Adrian Flux is the UK’s largest specialist motor insurance broker but they also offer other types of cover.

Policies include cover for standard vehicles, learner drivers, classic and high-performance cars. Other policies include general home insurance, high-value and unoccupied homes, bike and van insurance, motorhomes, key care and breakdown cover.

Adrian Flux reviews help you find out what it’s like to be a customer. If you’ve used Adrian Flux before, you can also leave a review and share your experience.

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Adrian Flux Personal insurance broker reviews (158)

RIPPED OFF

1
TRIED TO CANCEL OUR CAMPERVAN POLICY WHICH WE ONLY TOOK OUT IN MARCH AS WE HAVE SOLD IT.. THEY HAD THE NERVE TO ASK FOR £251.00 TO CANCEL .WE WILL NEVER RECOMMEND THIS COMPANY TO ANYBODY .. WE SPENT 3 HOUR ON THE PHONE TRYING TO GET SOME ANSWERS FROM THEM .. Reviewed on: 11th May 2021
MARGE PEMBERTON's avatar
MARGE PEMBERTON

rip off cancellation policy

1
Very disappointed. Took out classic car insurance last month for one year at a cost of £99. Have now sold the car and asked to cancel the policy. They claim there is no refund! This is absurd. £25 admin fee, £18 expenses fee leaves £56 which apparently is below the threshold for refund! Daylight robbery. wont ever use them again. Reviewed on: 13th April 2021
MR Baker's avatar
MR Baker

Great insurance

4
Great product at a great price. Always helpful on the phone and never had an issue. Reviewed on: 18th February 2021
DannyDBhoy's avatar
DannyDBhoy

Mr Henry dufficy

5
Gave been with Adrian flux insurance for years now always help full and give great deals on both my car and camper van Reviewed on: 18th January 2021
Henry dufficy 's avatar
Henry dufficy

AVOID

1
AVOID like the plague. No customer values, awful customer care, you pay a deposit to find with a day the policy was refused and somehow you owe Adrian Flux £152 to cancel. SCAM COMPANY. Reviewed on: 14th December 2020
SIMONE 's avatar
SIMONE

Amazing Customer Service

5
I have dealt with Adrian Flux for a few years now for my car insurance. They are amazing and have great prices and amazing customer service! I will continue to recommend these to family and friends Reviewed on: 16th September 2020
Bethany Rogers's avatar
Bethany Rogers

Rip off merchants

1
If i could give zero stars i would, i paid £420 for my insurance, sold car 16 days later and they wanted to give me only £120 back as a cancellation. Avoid at all costs! Reviewed on: 17th July 2020
Eddy Owens's avatar
Eddy Owens

Great price great customer service

5
After trying many different insurance companies and compare websites Adrian Flux has the best price and cover by far. Customer services always helpful and if you do need them they are there to help. Reviewed on: 29th June 2020
Thomas Nichols's avatar
Thomas Nichols

AVOID Adrian Flux!!! DAY LIGHT ROBBERY!!!

1
AVOID Adrian Flux!!! DAY LIGHT ROBBERY!!! My instructor has introduced this company, he paid for just over £60 per month of learner insurance for his daughter, than he sold the car to me, and I have to pay £220 for 1 month learner insurance police with Adrian Flux on Fri (31/01/2020) for same car. Unfortunately the car broke down today (03/02/2020), so rather than waste the £220 for one month, I thought that I could cancel within 14 days and get money back. Guess what, NOT POSSIBLE...... Literally daylight robbery. Beware, avoid. Reviewed on: 3rd February 2020
Victoria's avatar
Victoria

Rip off

1
When taking out the insurance for my lodge I was impressed with how competitive the quote was. However I cancelled the policy as the lodge was sold and was gobsmacked at the charges they impose. In total £55. Would definitely NOT recommend Reviewed on: 15th January 2020
Jayne Epton's avatar
Jayne Epton

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