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Adrian Flux: Personal insurance broker reviews

2.69
Based on 158 reviews, last reviewed 24th Sep 2026
300% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
43%
See only 4 star reviews
6%
See only 3 star reviews
2%
See only 2 star reviews
4%
See only 1 star reviews
44%

Latest highest rating:

5

Great cover, friendly staff. Great cover, friendly staff. Very helpful with my questions and helped me understand more about insurance policies! Reviewed on: 3rd September 2026
Big Al's avatar
Big Al

Latest lowest rating:

1

Worst customer experience I have been trying to amend a policy with Adrian Flux for a month. I have spent probably 3 hours on calls with the team in that time. Noone ever calls... Read more Reviewed on: 24th September 2026
BB Towlang's avatar
BB Towlang

About this product

Adrian Flux is the UK’s largest specialist motor insurance broker but they also offer other types of cover.

Policies include cover for standard vehicles, learner drivers, classic and high-performance cars. Other policies include general home insurance, high-value and unoccupied homes, bike and van insurance, motorhomes, key care and breakdown cover.

Adrian Flux reviews help you find out what it’s like to be a customer. If you’ve used Adrian Flux before, you can also leave a review and share your experience.

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Adrian Flux Personal insurance broker reviews (158)

Excellent value

5
Like for like cover. Car upgrades and mods ok. Very helpful staff Reviewed on: 23rd September 2016

Not Pushy

5
I got an excellent insurance price for my classic car after getting several other quotes from other insurance companies. Administration was quickly done & they requested I allowed them to quote for my house insurance, which I did, then they refunded me £20 extra off my car insurance. Reviewed on: 12th September 2016

Good customer service

4
Cheapet insurance and good customer service! Reviewed on: 29th August 2016

Fantastic, amazing effective

5
Been with these for a while now, fantastic, never any issues. Would recommend Reviewed on: 21st August 2016

Great servicee

5
Very happy with the service recieved Reviewed on: 30th June 2016

Break in no-claims discount, try Adrian Flux

5
I have been driving for over 30 years and had no claims of over 5 years. I then took a company car which had insurance included for over 2 years. When I bought a car again I found that lots of insurance companies would not take into account my NCD as it was over 2 years ago. I was advised to try Adrian Flux, who, although a little more expensive to a normal insurance company were very fair against if I would have lost all my discount. Reviewed on: 28th March 2016

Insurance went up £200, with no accidents or claims!

1
I went with Adrian Flux because they are a local company and I always believe in supporting local companies. The first year (2014) I rang up and my insurance was a lovely £330 with business insurance as well as only 3 years NCB. I rang up the next year hoping for something similar however, they wanted over £500!! I didn't have time to shop around so I went with it, stupidly! After looking online, I could have got it much cheaper. Talk about supporting local businesses!! Reviewed on: 15th March 2016

CheekyCharges Campaigner

3
Good price but when we suffered a cracked windscreen it took endless phone calls and emails to access the windscreen insurance we had taken out at the same time as the car insurance. Was sent all around the houses several times. Reviewed on: 27th February 2016

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