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Adrian Flux: Personal Insurance Broker reviews

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2.55
Based on 152 reviews, last reviewed 6th Oct 2025
No new 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
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See only 5 star reviews
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5%
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Latest highest rating:

5

A1 Hard-to-find /obscure motor vehicle insurance br... A1+ Hard-to-find /obscure motor vehicle insurance brokers. Fantastic customer service from an incredibly knowledgeable, experienced and dedicated team... Read more Reviewed on: 28th February 2025
Chloe D's avatar
Chloe D

Latest lowest rating:

1

Smallprint warriors - 'as per terms of business' I can only presume that those who have given positive reviews have not had to amend or cancel their policy in anyway. Should be ZERO STARS. Avoid at a... Read more Reviewed on: 6th October 2025
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Nick G
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About this product

Adrian Flux is the UK’s largest specialist motor insurance broker but they also offer other types of cover.

Car insurance policies include cover for standard vehicles, kit cars, disabled and learner drivers, classic and high-performance cars.

Adrian Flux also offer general home insurance and cover for holiday, high-value and unoccupied homes as well as subsidence and flood risk.

Other policies include bike and van insurance, cover for motorhomes as well as key care and breakdown cover.

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Adrian Flux Personal Insurance Broker reviews (152)

DO NOT USE ADRIAN FLUX

1
Had house insurance with them for a few years, went to claim and had no help with them as my house was flooded, when I took the insurance out I even told them there was a river and how many meters from the house it was, absolutely rubbish will stay clear of them in the future, it won't let me respond any other way so my customer ref number is 430007828, AFTER GIVING ADRIUM FLUX THE CHANCE TO RESOLVE THIS LIKE THEY ASKED, ALL THEY DONE WAS PHONE ME AND SAY THEY CANT DO ANYTHING TO HELP SO PLEASE EVERYONE STAY WELL CLEAR OF THEM AS THEY ARE FULL OF FAULSE PROMISES, THEY ONLY REPLIED TO THIS TO MAKE THEM SELVES LOOK GOOD BUT ARE A WASTE OF TIME!!! Reviewed on: 4th July 2021
Darren's avatar
Darren

Scammers

1
Young driver insurance with box ok for 2 months then bombarded with mails saying not affixed to windscreen charge £15 for new kit .After nearly breaking screen getting it off and affixing it again more bombarding with mails and then told insurance cancelled charged over £500 in fees . Insurance ombudsman complaint Do not touch with a barge pole. Reviewed on: 21st June 2021
Robin Selby's avatar
Robin Selby

Theives

1
Contacted me near the end of the 14 day grace period about a change in annual mileage, tried calling them to resolve this and was on hold for nearly half an hour on each day. Finally got through to a person and had to pay almost the same as my initial quote, was told they'd match a cheaper price if I found one. Which I did, it was less than half what I was now paying adrian flux. They also declined the documentation i sent as proof of no claims bonus, claiming there was no name, address, vehicle detail or no claims bonus on there, in the time it took them to list this I found all that information. Straight up scammers just looking to rinse money off you, with poor accessibility to ensure you can't get hold of them in time. Reviewed on: 14th June 2021
Connah Richley's avatar
Connah Richley

Scammer!!!!

1
10 days ago I was make motorbike insurance charged me 175 pounds.Today I want to canceland want to charge me 32,44 /time on cover charge/and also 30pounds /cancelation fee/ with in cooling period!! Legal robbery!! SCAMMER!!! AVOID!!! Reviewed on: 11th June 2021
Kovacs Gyula's avatar
Kovacs Gyula

RIPPED OFF

1
TRIED TO CANCEL OUR CAMPERVAN POLICY WHICH WE ONLY TOOK OUT IN MARCH AS WE HAVE SOLD IT.. THEY HAD THE NERVE TO ASK FOR £251.00 TO CANCEL .WE WILL NEVER RECOMMEND THIS COMPANY TO ANYBODY .. WE SPENT 3 HOUR ON THE PHONE TRYING TO GET SOME ANSWERS FROM THEM .. Reviewed on: 11th May 2021
MARGE PEMBERTON's avatar
MARGE PEMBERTON

rip off cancellation policy

1
Very disappointed. Took out classic car insurance last month for one year at a cost of £99. Have now sold the car and asked to cancel the policy. They claim there is no refund! This is absurd. £25 admin fee, £18 expenses fee leaves £56 which apparently is below the threshold for refund! Daylight robbery. wont ever use them again. Reviewed on: 13th April 2021
MR Baker's avatar
MR Baker

Great insurance

4
Great product at a great price. Always helpful on the phone and never had an issue. Reviewed on: 18th February 2021
DannyDBhoy's avatar
DannyDBhoy

Mr Henry dufficy

5
Gave been with Adrian flux insurance for years now always help full and give great deals on both my car and camper van Reviewed on: 18th January 2021
Henry dufficy 's avatar
Henry dufficy

AVOID

1
AVOID like the plague. No customer values, awful customer care, you pay a deposit to find with a day the policy was refused and somehow you owe Adrian Flux £152 to cancel. SCAM COMPANY. Reviewed on: 14th December 2020
SIMONE 's avatar
SIMONE

Amazing Customer Service

5
I have dealt with Adrian Flux for a few years now for my car insurance. They are amazing and have great prices and amazing customer service! I will continue to recommend these to family and friends Reviewed on: 16th September 2020
Bethany Rogers's avatar
Bethany Rogers

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