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Adrian Flux: Personal Insurance Broker reviews

2.49
Based on 147 reviews, last reviewed 10th Dec 2024
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50% increase in 1 star reviews
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Latest highest rating:

5

Good customer service Someone always picks up the phone quickly when I call and Chen always help me! Reviewed on: 29th August 2023
Alistair Marjot's avatar
Alistair Marjot

Latest lowest rating:

1

Avoid as they are legalised thief's, Avoid as they are legalised thief's, I was given a quote, I accepted, they then said they gave wrong quote (£420 then went to £1400) I said no, cancel... Read more Reviewed on: 10th December 2024
Stephen Rooney's avatar
Stephen Rooney

About this product

Adrian Flux is the UK’s largest specialist motor insurance broker but they also offer other types of cover.

Car insurance policies include cover for standard vehicles, kit cars, disabled and learner drivers, classic and high-performance cars.

Adrian Flux also offer general home insurance and cover for holiday, high-value and unoccupied homes as well as subsidence and flood risk.

Other policies include bike and van insurance, cover for motorhomes as well as key care and breakdown cover.

Adrian Flux Personal Insurance Broker reviews (147)

Review of the Adrian Flux, Personal Insurance Broker:

Charged several £35 admin fees.

1
Charged several £35 admin fees. One to update my accommodation from a house to flat. The other was to update my NCB discount on another vehicle. Got charged an additional £70 because I had a 'For information only' Claim. No claim was made and no money transferred. Adrian flux charged £70, whereas when I informed other insurers for my other vehicles. They said this didn't matter and doesn't effect the policy as its for information only and no claim was made. They were the cheapest option for me, I now understand how they can quote so low. They'll make it up elsewhere after you've paid and if you want to back out within the 14-day cool off period, it will be £80 to cancel. Regret not cancelling at the first admin fee. Will not use them again and will choose a less budget provider. Reviewed on: 7th November 2024

Best price on like for like car insurance.

5
i chose Adrian Flux because they were simply the lowest price for car insurance when compared to other cheap insurance quotes. they were also very cheap on change over fees when switching to another car. not just that but they insure modern cars, classic cars, and kitcars so a great all rounder for shure. Reviewed on: 5th July 2017

Excellent service

5
They have always been great value for money and know their Harley Davidson They are also easy to deal with Reviewed on: 5th July 2017

Always excellent customer service

5
Every time I contact Adrian flux I speak to a knowledgeable helpful and friendly customer service agent. They have always been Competitive on car insurance prices. They always follow through with a response via letter or email. Reviewed on: 5th July 2017

Alway helpful with all aspect and suggestion of helpful options put forward to basic.

5
From initial recommendation at Car club and a search engine intialed car policy on a classic policy which I have continued for over 10 yrs even with an accident claim. Reviewed on: 5th July 2017

Good value and services

5
Excellent customer service and affordability Reviewed on: 5th July 2017

excellent

5
Ive had excellent revice over a number og years Reviewed on: 5th July 2017

Great value for money

5
I have owned many different vehicles which Adrian Flux have always been able to cover at a fair price. Nothing seems too much trouble for their courteous and professional staff. I would thoroughly recommend them. Reviewed on: 5th July 2017

VERY PORFECHNAL,AND EASY TO GET ON WITH NO MESSING AROUND

5
BEEN WITH THESE FOR THE BEST PART OF 15 YRS AS SAID DO A GREAT JOB. Reviewed on: 5th July 2017

Excellent

5
Always available for my needs. Great at recovery Reasonable prices for individual quotes. Been with them for 10 years plus and would recommend to anyone. Excellent quotes for DD and points. Always promise the best service and stick to there promises. Well worth trying out................................................... Reviewed on: 5th July 2017

Nice people who give respect and get it back..thanks.

5
All good...fast response...good rates.....easy to understand the contract....refunds on early cancellations...thanks Reviewed on: 5th July 2017
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