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American Express: British Airways Credit Card reviews

4.17
Based on 79 reviews, last reviewed 21st Apr 2025
400% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
72%
See only 4 star reviews
14%
See only 3 star reviews
4%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

Good an reliable Good an reliable an easy to process Reviewed on: 11th April 2025
Ben's avatar
Ben

Latest lowest rating:

1

Don’t bother - they always find a way out of giving... Don’t bother - they always find a way out of giving you the Avios points Reviewed on: 11th February 2025
Rachel S's avatar
Rachel S

About this product

Want to read reviews of the American Express British Airways card from UK consumers just like you? Read on to see what people have said on Smart Money People! Our community reviews credit cards like the Amex BA card so that others can make better informed decisions about which credit card to buy. So whether it's the number of Avios points, BA Exec Club, or any other card benefit you're interested in, read our reviews first to get a better idea of what using the card day to day is actually like!

American Express British Airways Credit Card reviews (79)

Review of the American Express, British Airways Credit Card:

Don’t bother - they always find a way out of giving...

1
Don’t bother - they always find a way out of giving you the Avios points Reviewed on: 11th February 2025

Great card

5
I have been using Amex now for over 20 years and it has been the best card I have. I get lots of avios points when I spend on my card and I also get companion vouchers for flights when I spend so much in a year, a winner in my book. Reviewed on: 12th January 2022

Good to collect Avios points

5
Good to collect Avios points. Very friendly customer service. I would definitely recommend this credit card. Reviewed on: 6th January 2022

Forward thinking card company

5
Like the local shop this card provider offers, along with voting for a local business. Overall it's a good card and been customer over 5 years and still happy. Reviewed on: 5th July 2021

Good overall card

5
Each time I've contacted Amex have been extremely professional and helpful. Love the rewards that go with this card. Reviewed on: 5th July 2021

Great value

4
A great way to make something out of when you use your credit card. Especially if you love travelling and make use of Avios “the card benefits points” which translates into money. What else if good about it is that every now and then they have special offer and you can acquire more points of have discounts to various retailers Reviewed on: 14th June 2021

Amaizing Covid proof product

5
Continue to delivery best credit card value proposition while ensuring rewards are Covid proof. Best product!!! Reviewed on: 26th March 2021

Great for Avios

4
I'm happy with the card and BA benefits Reviewed on: 6th August 2020

Amazing Credit Cards

5
I have been an American Express customer for 4 years now and have had American Express Cashback Card, Gold Card, BA Premium Plus and now BA Blue Card. With Cashback card earned enough cashback. The opted for Gold card and then the BA cards and have never looked back since. I activated my 2-1 voucher earlier in June and have 150K + points so once the covid situation gets better I can start to look for the upgraded holiday ;) Thank you Amex. Reviewed on: 25th June 2020

GOOD CHAT SERVICE FOR DISABLED CUSTOMERS

5
Disability wise I cannot use phones, if I have a problem I can go to the chat easily and someone will help me and there has never not been someone there when I needed help. I always get my problem resolved straight away. This to me is gold as so many banks/cards demand you phone them, not recognising disability at all and are not willing to do anything about it to make reasonable adjustments. I don't constantly have my card blocked like my other cards, which is no good to anyone which leaves you for months without any service as banks fail to respond to letters, so I feel AE is reliable for me and my disability needs when I am needing help. Reviewed on: 17th June 2020

Amazing customer service

5
Very prompt at replying to any queries online. Reviewed on: 12th May 2020

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