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American Express: British Airways credit card reviews

Name: British Airways credit card
Rating: 4.28 (90 reviews)

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4.28

Based on 90 reviews, last reviewed 27th May 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

74%

14%

Latest highest rating:

5

I love my BA AMEX. I love my BA AMEX. I recently got a deal with my Avios points that knocked a £1.2k return flight down to £400!! They send generous coupons too. Amazin... Read more Reviewed on: 27th May 2026

Latest lowest rating:

1

Don’t bother - they always find a way out of giving... Don’t bother - they always find a way out of giving you the Avios points Reviewed on: 11th February 2025

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About this product

The British Airways American Express credit card allows you to collect Avios on purchases you’re already making, with no annual fee.

A fixed monthly fee is shown upfront, with no interest charged on your instalment plan balance.

British Airways American Express credit card reviews help you find out what it’s really like to be a customer. If you’ve used Amex before, you can also leave a review and share your experience.

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American Express British Airways credit card reviews (90)

GOOD CHAT SERVICE FOR DISABLED CUSTOMERS

Disability wise I cannot use phones, if I have a problem I can go to the chat easily and someone will help me and there has never not been someone there when I needed help. I always get my problem resolved straight away. This to me is gold as so many banks/cards demand you phone them, not recognising disability at all and are not willing to do anything about it to make reasonable adjustments. I don't constantly have my card blocked like my other cards, which is no good to anyone which leaves you for months without any service as banks fail to respond to letters, so I feel AE is reliable for me and my disability needs when I am needing help. Reviewed on: 17th June 2020

Amazing customer service

Very prompt at replying to any queries online. Reviewed on: 12th May 2020

F*£king A

allows you to spend and earn avoid points that you can then spend on flights around the world Reviewed on: 27th April 2020

Brilliant

Love using AMEX heaps cos they provide excellent services, deffos recommend Reviewed on: 7th February 2020

Wonderful

Very good rewards for using the card, and the customer service provided by Amex has consistently been great. Reviewed on: 2nd February 2020

Love building Avois

Avios is such a great way for guilt free travel - woohoo Reviewed on: 27th January 2020

Beautiful Card, easy application

Beautifully designed card with an easy application process. The overseas transaction fee is bothersome, but it's a reliable card and customer support is exceptional. Reviewed on: 24th January 2020

Love having AVIOS points for each pound I spend

Amazing to have plenty of offers I can save on my card, as well as having AVIOS points for each pound I spend Reviewed on: 17th January 2020

Completely useless

A Companion Voucher sounds great. It sounds as though you can book a First or Business Class flight, and take your wife/partner for free, except for taxes. NOTHING COULD BE FURTHER FROM THE TRUTH! The voucher is essentially unusable. I have spent the last few days trying to find any flights that might be be able to use Companion Vouchers. I have tried maybe ten destinations, but the voucher is completely unusable. This is a massive CON! Do not take a British Airways American Express card. I have taken flights all over the world in the last year, but will lose my Silver card. I don't know whether it is British Airways, or American Express, that is perpetrating this con, but stick with good quality credit cards that do not pretend other benefits. Reviewed on: 11th December 2019

Miles!

Great way to accrue BA Avios . Excellent customer service Reviewed on: 12th May 2019

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