Write a review

American Express: Credit Card reviews

Name: Credit Card
Rating: 4.44 (121 reviews)

View other American Express products

4.48

Based on 121 reviews, last reviewed 28th May 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

61%

26%

10%

Latest highest rating:

5

The customer service are excellent polite and give... The customer service are excellent polite and give a thorough service. No issue is to much . Great service consistently Reviewed on: 28th May 2024

Latest lowest rating:

2

Normally a fan... Tried to cancel a card, but as I no longer have the card...was told I had to write in. When asked if I could cancel via a secure message (I still hav... Read more Reviewed on: 12th February 2017

Read all reviews See your review

About this product

American Express Credit Card reviews can help you to find out about the pros and cons of the Credit Card credit card. What kind of features do American Express customers like? Find out more about the American Express Credit Card by reading our trusted Smart Money People reviews. You can also write your own American Express Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

American Express Credit Card reviews (121)

Review of the American Express, Credit Card:

Good reward card

Useful way to gain extra nectar points. Only downside being that no everywhere takes AMEX Reviewed on: 10th February 2017

Best Credit Card

Priority Pass membership card very good Reviewed on: 15th June 2021

Good value

Good value easy to apply, very straightforward Reviewed on: 18th February 2021

Great Card with Rewards

Love American Express. Love the rewards system. Recommend it everyday. Reviewed on: 18th September 2020

Beyond Expectations

Superb support in the current crisis for both consumers and businesses an example to others Reviewed on: 11th July 2020

Got your back...

I always feel protected using my AMEX to pay for things after raising disputes following questionable products/services provided. Full credit on to my statement given whilst they chase the merchant. On top of this, they give 1% cashback on all purchases (5% for the first three months). Get £25 for applying by this link and spend £1 on your new card - http:// amex.co.uk/ refer/ dAVIdPLUkr?XL=MIANS Reviewed on: 7th June 2020

A brand you can trust

Excellent customer service combined with cash back incentives makes this a top credit card Reviewed on: 29th May 2020

Good Service

Not had any problems, bonus cashback calculated as advertised. Reviewed on: 27th April 2020

Cashback great, has been disability friendly so far for me

Has been great since opening a year ago, earn cashback on purchases which all helps. Has benefit offers, not many but quite good when they do. It is hard to find these offers though on website. Have recommended card to family members who have opened them too and been happy. Had a few places not accept american express but not many. Pay it off each month in full. Customer service has been good so far, when needed to contact them by email as disability doesnt allow me to phone. Reviewed on: 1st May 2019

British Airways Amex Card

Good Avios rewards programme. Easy to earn and quick to allocate to my Avios account. I have already taken several flights based on my spending. Their website is slow, but other than that very happy with service and rewards. Reviewed on: 16th April 2019

Exceptional custoner sevice.

I applied for the platinum everyday cashback credit card recently after poor service and security with a well known supermarket Clubcard credit jcard .abd found them to completely the opposite ie they were extremely professional, efficicuent, helpful, and knowledgeable and the process, including pin, only took 5 days and my credit limit was 3 times as much! What really impressed me was the fact that they immediately followed this up with a detailed survey and their tight security process. Although their scope isn’t as extensive as other cards - so I have a backup card - they cover most larger retailers and services and said they’re exoandibg all the time. Reviewed on: 9th December 2018

Do you have a different American Express product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

There's still more to see!

American Express has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub