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American Express: Credit Card reviews

Name: Credit Card
Rating: 3.6 (127 reviews)

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3.60

Based on 127 reviews, last reviewed 19th May 2026

50% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

63%

24%

Latest highest rating:

5

American Express is an excellent credit provider American Express has been an excellent credit provider resolving disputes in accordance with customer credit act Reviewed on: 7th April 2026

Latest lowest rating:

1

Beyond awful After being a loyal customer for 20 years, for the first time I asked for help as my card was being used fraudulently. After 2.5 months of trying to g... Read more Reviewed on: 19th May 2026

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About this product

American Express Credit Card reviews can help you to find out about the pros and cons of the Credit Card credit card. What kind of features do American Express customers like? Find out more about the American Express Credit Card by reading our trusted Smart Money People reviews. You can also write your own American Express Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

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American Express Credit Card reviews (127)

Execellent

Friendly service are good. And quick Reviewed on: 2nd July 2017

Good Rewards

American Express offer good rewards including cashback and nectar points. However, not widely accepted, especially in smaller outlets and independents. Reviewed on: 9th June 2017

Great 5% cashback on purchases

OK so you can't use it everywhere but the Platinum Everyday Cashback card gives you a very tasty 5% return with a maximum payback of £100. Reviewed on: 9th June 2017

Fast and efficient

The procedure was very straight forward, I made the enquiry for what I wanted and the reply came back straightaway. Reviewed on: 30th May 2017

The power of amex

The power of amex is amazing but their customer service could be a bit more helpful Reviewed on: 8th May 2017

Outstanding

I use American Express mainly for my work / travel expenses . Their service is miles ahead of Any other card. They answer within seconds, are always extremely courteous and give you solutions rather than reading from a script Reviewed on: 7th May 2017

Best credit card company on earth

Simple and easy to understand statements; very considerate credit assessment; contactless card; amazing customer service. Reviewed on: 1st May 2017

Excellent cash back with top service

Excellent introductory rates and caring & sympathetic staff - happy to cancel my interest charge upon explanation of some very extraordinary circumstances. Reviewed on: 20th April 2017

Good card which gives you rewards

I like American Express, easy to use mobile phone app to keep a look out on your balances aswell as having shop small events where you get £5 cashback when you spend £10 is a good deal, they also offer you good cashback to begin with for 3 months. When ever you phone customer services they are also very quick to answer the phone and always polite. Reviewed on: 18th April 2017

Great service

great credit card they give me a very good limit more than any other company very happy with the service recommend Reviewed on: 12th April 2017

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