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American Express: Credit Card reviews

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4.46
Based on 122 reviews, last reviewed 13th Jun 2025
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Great choice of cards offering rewards. Great choice of cards offering rewards. Love my Marriott Bonvoy card Reviewed on: 13th June 2025
Lukasz Bohdan's avatar
Lukasz Bohdan

Latest lowest rating:

2

Normally a fan... Tried to cancel a card, but as I no longer have the card...was told I had to write in. When asked if I could cancel via a secure message (I still hav... Read more Reviewed on: 12th February 2017
Michael Fotis's avatar
Michael Fotis
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About this product

American Express Credit Card reviews can help you to find out about the pros and cons of the Credit Card credit card. What kind of features do American Express customers like? Find out more about the American Express Credit Card by reading our trusted Smart Money People reviews. You can also write your own American Express Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

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American Express Credit Card reviews (122)

Exceptional custoner sevice.

5
I applied for the platinum everyday cashback credit card recently after poor service and security with a well known supermarket Clubcard credit jcard .abd found them to completely the opposite ie they were extremely professional, efficicuent, helpful, and knowledgeable and the process, including pin, only took 5 days and my credit limit was 3 times as much! What really impressed me was the fact that they immediately followed this up with a detailed survey and their tight security process. Although their scope isn’t as extensive as other cards - so I have a backup card - they cover most larger retailers and services and said they’re exoandibg all the time. Reviewed on: 9th December 2018
Louli's avatar
Louli

Good Rewards

3
Good rewards but not all shops take AMEX. Reviewed on: 1st June 2018
Lee Whittaker's avatar
Lee Whittaker

A good card but not accepted everywhere

4
I enjoy some cashback but it's really hit or miss whether places will accept an Amex card. Reviewed on: 4th April 2018
Sarah Webb's avatar
Sarah Webb

Great card with great benefits

5
The Amex Platinum card is a great card with great benefits Reviewed on: 10th February 2018
steven@sjmiles.co.uk's avatar
[email protected]

AMEX Platinum Credit Card

3
Great cashback rewards but AMEX is still not accepted in a lot of places and contactless seems hit and miss compared to Mastercard or Visa. Good customer service. Reviewed on: 17th January 2018
Lee Whittaker's avatar
Lee Whittaker

Execellent

5
Friendly service are good. And quick Reviewed on: 2nd July 2017
Anicia saunders's avatar
Anicia saunders

Good Rewards

4
American Express offer good rewards including cashback and nectar points. However, not widely accepted, especially in smaller outlets and independents. Reviewed on: 9th June 2017
Lee Whittaker's avatar
Lee Whittaker

Great 5% cashback on purchases

4
OK so you can't use it everywhere but the Platinum Everyday Cashback card gives you a very tasty 5% return with a maximum payback of £100. Reviewed on: 9th June 2017
Owen Richards's avatar
Owen Richards

Fast and efficient

5
The procedure was very straight forward, I made the enquiry for what I wanted and the reply came back straightaway. Reviewed on: 30th May 2017
Aju thomas's avatar
Aju thomas

The power of amex

5
The power of amex is amazing but their customer service could be a bit more helpful Reviewed on: 8th May 2017
Alice brett's avatar
Alice brett

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